Question about Whirlpool GS6NBEXR Side by Side Refrigerator

2 Answers

My Whirlpool Side by Side is barely making any ice

Last week it just quit making ice period. So we thought maybe the waterline was frozen. So we emptied out the whole freezer, left the door open overnight and turned it up. The next day, it seemed like it was "fixed". Well, now I notice it does make ice, I see it up in the tray, but it's making like 5 pieces of ice a day!!!!! I mean it's just not working. Can someone help me out? I really can't afford to spend 200$ on an appliance tech to come out here. Thank U.

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  • twinma Jul 11, 2008

    Forgot to add (if it makes a difference) the model is GS6SHEXNS00 , it's whirlpool gold. 4 years old.

  • mre_toys Jul 12, 2008

    hmm our is doing the same thing, but not even getting the 5pc/day! ours makes ZERO. Used hair dryer to attempt to thaw any frozen water in fill tube, but no help. All customer service suggested was to change the filter... =( not happy at all here... My model is GS6NEBEXR, almost 1yr old now.

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2 Answers

Check out this troubleshooting guide at D&D Appliance Parts: http://www.ddapplianceparts.com/pages/Repair_Help.html.  I found it very helpful.  My ice maker water inlet was clogged with ice.  I found the best way to melt it was with a hairdryer, though it takes a while.  Once I started getting flow, I ran some hot water through to make sure it was clear.  D&D says that the cause of ice build up is a leaking valve.  My valve is on order - hope it works.

Posted on Jul 13, 2008

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Hmm our is doing the same thing, but not even getting the 5pc/day! ours makes ZERO. Used hair dryer to attempt to thaw any frozen water in fill tube, but no help. All customer service suggested was to change the filter... =( not happy at all here... My model is GS6NEBEXR, almost 1yr old now. my e-mail is: mre_toys@yahoo.com should anyone be able to offer some tech help here!!

Posted on Jul 12, 2008

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