Question about HP Officejet 5610 All-In-One InkJet Printer

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Fax every time i try to fax a long distance number it gets a busy signal even when i am on the cell plhone with the company that sitting right by the machine and verifies that it is not busy. I have tryed this with several companys

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I'm not sure where your machine is attached. But are you plugged into a pabx or switchboard system? If you are then I think you may either need an access code for either outside like or long distance calls. The other thing is the setting on the machine. Can I assume it is on tone dialing? If it is set on pulse, then it won't work. I'm assuming you are in the U.S. that uses almost all tone dialing. Hope this helps.

Posted on Jul 15, 2008

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Do I have to dial 9-1 before the area code when faxing?


Hello, If you are in an office or corporate environment where the phone system is on a PBX you need to dial 9 usually to get outside the office. If you just have the unit setup at home or to an analog phone jack (not going thru a PBX) then just dial 1 + area code + number. If the number is local then don't use a 1, just the phone number and area code.
Chris

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Canon ImageRunner 1025if won't fax to #s, only email


Try to connect simple phone to fax line and try to dial a number of fax that you are calling from machine.If the line is ok then do the next:
press MENU and # ( service mode) with cursors go to clear, ok, clear all and ok.Turn off and on.
If that doesnt help call service.

Be carefull: the tel. line to fax machine must be connected in L slot, not in small picture of telephone.

Jun 15, 2010 | Canon Imagerunner 1025IF Grayscale Copier

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When I fax it says phone off hook. I get a message stating no answer.


Try dialing the FAX-number with your cell-phone.
Do you hear the "ring", or does the telephone-company give you a "busy" signal ?

Some FAX machines are "busy" -- receiving many FAXES from multiple customers -- reprogram your FAX machine to "retry" a few times.

Or, when a receiving FAX runs out of paper, it sometimes refuses to accept "new" faxes.

Nov 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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Companies trying to fax to our office tell us that our fax number is "BUSY" but the faxes we receive "failed" and nothing is printed.


Take a cell-phone, and dial the telephone-number that you are giving to your customers. Does it ring? Does the FAX "pick-up" the call?
Or, do you get a "busy" signal?

Nov 13, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

I can fax to local numbers but not to long distance numbers. Phone company has no clue.


Your problem is how you have set up your long distance carrier. You may not be able to use your fax if you must first go through a phone card system. However, sometimes you can use enough pauses in your fax dialing to get through it. If your long distance carrier is your local phone company, they SHOULD be able to tell you how to dial.

Oct 12, 2009 | HP OfficeJet 7310 All-In-One InkJet...

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Fax problem. Trying to send international fax to France. I can hear the fax number being dialed ok, but no connection after 12 rings. Calling fax number from phone hooked up through mp530 connects ok! ...


Hi ...

It might be possible that the line is loose or the long distance calling code is incorrect. Follow the below instructions which might resolve the problem.

Sending Using a Long Distance Calling Code The telephone company or PBX system may use long distance calling codes on a phone line as a means to manage long distance calls. This service may extend to a fax phone line and for local phone calls as well. To use a calling code for faxing, enter a pause (or pauses, as necessary) in the dialing sequence to allow time for the phone system to distinguish between the phone number and the calling code. For example, if the calling code has to be entered after the phone number, press <Redial/Pause> after the long distance number and then enter the calling code.
Here is an example of a couple of variations that may be used by the phone company / PBX system. (For details on time sequence between the long distance number and when you must enter the calling code, please contact your phone company or telecommunications specialist.)
Long distance number: 212.555.1212
Calling code: 123456
Scenario One: 12125551212p123456 Scenario Two: 123456p12125551212

Note: The above scenarios include a pause (p) in between the dialing sequence. This pause may be necessary to allow the phone system to detect each set of dialing sequences. The pause length can be adjusted from one to nine seconds, the default is two seconds.

Tips to help you send a fax using a calling code.
  1. To send a fax using a calling code, it may be necessary to add a pause(s) before the next string of dialing digits. The above example shows how a calling code is used to dial a long distance fax number. To provide time before the calling code number is dialed and avoid misdialing, a pause should be added.

    Example: 12125551212p123456

    The number of pauses will depend on the phone / PBX system.

    It is suggested to confirm if the time before the next set of digits is dialed will always be constant. This way you can always use the same number of pauses for that dialing sequence. If needed, you can also change the pause [Pause time] length from its default 2 seconds.

  2. Connect a telephone to the fax machine.
    1. Connect a line cord from the telephone wall jack to the [L] jack (or item <1>) on the fax machine.

      mp530_telports.gif
    2. Connect a line cord from the extension telephone port on the fax machine (top jack (or item <2>)) to an external telephone.

      mp530_telports.gif

  3. To send a fax using a calling code, it is recommended to dial using the attached telephone.
    1. Press the <FAX> button on the operator panel.
    2. Insert the documents face-up on the ADF.

      mp530_adfguides.jpg
    3. Pick up the handset of the attached telephone and confirm you hear a dial tone.
    4. Dial the fax destination number on the attached telephone.
    5. When you are prompted to enter your calling code, dial it on the attached phone.
    6. When you hear the remote fax machine's high-pitched receive tones, press <Color> to send a color fax or <Black> to send a black and white fax. The audio signal heard from the handset will be cut off.
    7. Hang up the handset.
    8. When the transaction is complete, the fax machine will return to standby mode.
Don't forget to vote if this helps ... Cheers :)

Jul 17, 2009 | Canon PIXMA® MP530 All-In-One Printer

1 Answer

I am having trouble with faxing information to another fax.


I have had this problem before. Either your fax is not hooked up properly or whoever you are trying to send the fax to does not have their fax hooked up properly. If it's not one of these problems makes you have the right fax number and that you are putting the fax number in correct. Some fax require the whole number to be entered 1 including the area code.

Nov 11, 2008 | HP LaserJet 3050 All-In-One Printer

1 Answer

My fax machine gets a busy signal for every time i dial long distance number. is there any settings i need to change


Have you checked with your telephone provide that you have access to dail long distance calls.


Good Luck

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2 Answers

Busy signal when trying to send fax


of course..is that phone line, by chance a high speed internet connection?

May 28, 2008 | HP PSC 950 All-In-One InkJet Printer

1 Answer

Fax problem


unplug the fax from the phone line. call it from you cell.if you hear your phones ringing in the house, plug the fax machine back into the jack. [you should still be on your cell phone] if the line goes dead or stops ringing, there is a short with the fax machine or wire to the jack.if you hear a busy signal without the fax plugged in, unplug everything you have plugged into phone jacks thruout the house. call your # again.if you hear ringing on your cell phone, plug everything back in one at a time.[again while still on your cell phone] if it was one of the phones plugged into a jack, when you plug the shorted phone back into the jack, the line will go dead again. that phone or cord is the problem.
if still rings busy when everything is unplugged, then call your phone company. it can be an inside wire or jack problem, or the problem is outside your home.
hope this helps
wg

Feb 05, 2008 | HP Officejet 5610 All-In-One InkJet...

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