Upload latest western europe map v7.20 to TOMTOM 700 not possible
Check out what I have recived after paying out £60 for an updated map. The map will not load using the latest TOMTOM home v2.2. and I must reload the Tom Tom Hom v1.5
I have copied the email correspondence I've recived from the help line. Do we realy have to go through this long envolved procedure just to load the map?!! I tied but it still will not load.
STEP 1 Install TomTom Home 1.5
- Uninstall TomTom Home from your Computer - Delete the following folder from your PC 'My Computer/TomTom/Home/Downloads', On a Mac, On the finder bar, click on Home -> Documents -> TomTom -> Home -> Downloads, delete all the files and folders in this directory.
** IMPORTANT ** Please proceed with the next steps if you have made a full backup of your device as described in step 1. If you are unable to make a backup, please contact us immediately.
STEP 2 Format your device
- Open My Computer - Right click on the TomTom device drive and choose 'Format' - Proceed with formatting your TomTom device.
On a Mac:- - On a mac, you can format the disk via 'Disk Utility', Select the TomTom drive and select 'MS DOS File System' and press erase. The application can be found under Applications > Utilities > Disk Utility
STEP 3 Install the Application via Home 1.5
- Open TomTom Home - A list of updates should appear, make sure that the application update is the only item that is selected - Download and install the Program Application updates, this will install the version 6 update to your TomTom - Once complete, switch your TomTom off, safely disconnect it from the Computer, switch your TomTom back on. - The device will load up and say 'no maps found'. - Repeat this step until there are no further application updates.
- Once complete, close TomTom Home 1.5 from the system tray of your PC, in the bottom right hand corner of your screen by the computer clock, right click on the red icon and choose Exit. (On a Mac, simply exit the program)
- Connect your TomTom to your Computer - Open TomTom Home 2.2 - Click on 'Update my Go' - A list of updates should appear, select the application, the map and the voices that you need. - Click on 'Download updates' - Once complete, switch your TomTom off, disconnect it from the Computer, switch your TomTom back on. - The device will load up with your new map installed.
Everything from this point should now be working. If you have any issues, please make a note of what is happening and state what error messages that you get if there are any.
Re: Upload latest western europe map v7.20 to TOMTOM 700...
I have managed to solve the problem of loading a new map on my Go700 using a Mac. I discovered that Tomtom is incompatible with the Leopad operaying system, despite the protestations of the idiots at Tomtom ,so I reverted to an older Mac using Tiger. Taking the instructions given to crinold, I tried to erase the disc on the 700 using home 1.5 - and it didn't work. So I went to disc utilities, highlighted and erased the Tomtom disc, and opened home 2,5. After being refused entry several times, like being told to load an already loaded device, I persevered, and managed, slowly, to add the map I had bought for 78 euros. T]One point oif interes is that when I bought the map, they site stated it would cost 63 pounds sterling, but switched it to euros when the invoice arrived. at a rate very favourable to Tomtom - funny, that. This is sharp practice,probably illegal in many countries,, but, to be honest, dealing with the mysterious Tomtom company is so frustrating, that I don't have the time or inclination to fight them for the money they cheated from me. How they survive with such an awful product and extremely bad after sales service is hard to understand - perhaps they won't ... we live in hope.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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If you insert the SD card into your TomTom device, and you can see it ... as one of the maps on your device ( when you go to Menu ... Change Map ... etc. ). ... try selecting that map, and if it doesn't tell you it is not available or not activated, then you can use it. Otherwise, you need an activation code to activate the map.
If the map on the SD card is a LifeTime map, you can simply connect your device to the tomtom website (using the HOME software), and it will let you know you have an update (of that map) to download and install. Otherwise, you have to subscribe (i.e. pay) for an update of the map.
This is from tomtom.com
Hope this helps looks like you haveto pay for map updates after 30 days, but I am not positive.
Application updates We recommend always having the latest version of the TomTom application installed on your navigation device. This ensures you can use the latest features and improvements available for your device.
To check if a new version is available, connect your device to TomTom HOME and then click Update my device. For more details see www.tomtom.com/6133. Latest Map Guarantee Get one free map update if a new map version is released within 30 days of buying a new device. Start driving with the latest map - guaranteed! See What is the latest map guarantee. Map Share™ Get daily map changes from the TomTom community. In between map releases, you can make corrections to your map – such as road closures, and points of interest – through Map Share™ technology. See What is TomTom Map Share. Map Update Service™ TomTom regularly releases brand new maps that incorporate the latest changes to the road network. With our Map Update Service you get every new release of your map over a 12-month period, from the equivalent of just €9.95 per quarter. That’s four new maps a year. See the TomTom Map Update Service. Single map If you only want to update your map once you can buy a single map. Buy a single map.
First BACKUP your SD card. Go here and download latest version of TomTom HOME >> For the PC or for the MAC , You can download tomtom HOME here >
I would recommend you only do a map upgrade if you definatly need to as looking at other posts on this forum lots of people have problems after trying to update maps. Updating maps is NOT FREE , you have to pay for updates and after downloading updates you need to reactivate the map with your product code . Only do an update after backing up your existing maps other sie you might have trouble reverting back if the download goes wrong.
First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .
Even when you do that it doesn't really update it just updates the software so that it looks like you can update the maps but when you touch to update it just tells you, you have to get an updated map for about $100.00 US. This is bull because you pay upward of 400.00 for this GPS. Then you have to pay pay and pay out of pocket over and over again. So there should be a way to update the map without coming out of pocket every year. The really funny thing is that I got mine about 1.5 years ago and the maps were about 3 years old if not more. Now they even want money to update POI now. Which they probably charge the owner of a business to have his address and number available for the consumer that has this line of GPS available? Tom Tom should probably take a look at other brands like Garmin for instance and see why they are doing so much better in sales because there maps are better. But like any computer its always the software that make it or breaks it in this market.....