My player won't engage when I press the "on" switch. I don't think the diplay is out, because when I plug it into my computer I can see the "connecting" message. Did I use the hold button too much? I've had this MP3 less than 2 months!!
Have you tried recharging the MP3 player? I too have a Sansa Clip which I play in the car so I don't often see the "battery low' message, but when I recharge it the MP3 player works again. I understand it takes longer to recharge from the computer so I bought a recharger I plug into the wall.
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Thier should be two small holes on the player probably on the back one is the microphone the Other is the reset switch. Mic should be labled. Take a straightened paperclip and gently press it
in the hole and the paperclip shoud press a switch on the inside of the player to reset it.
Reset your sansa by pressing on the reset switch,look for a small hole on the player, press it on for some time and wait. check to switch on. if nothing happens connect the device to the PC for detection, if detected open the files and scan for virus, if so delete such files. you are encountering a faulty programme that is hanging the player. I hope this advice helps. Good day
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off.Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab.Reset the player one more time while connected to computer. Follow the repair instructions.
Press and hold the reset button (located underneath the hold switch) for 10 seconds. If there is still life in the battery it should start working. If not then if should begin charging when plugged in.
If you can check the rechargeable batteries try that. If you plug it into a wall socket with the adapter and nothing happens you might have other major problems. Just a little education: when you buy something especially from other countries alway check it before leaving to make sure it works. Unless there is a company that you can send the warranty unit to you may be out of luck. Sorry.
This happened to my daughter's mp3 player, it wouldnt turn on even when plugged into the computer with the USB cord. On the back there is a reset, take a pin, press it in and reset the unit, I did it for about 2 seconds. Tried turning on the player and it turned on. Hope this helps.