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My MP970 will not print from my PC. Non PC printing works fine and i can scan items prom printer to my PC,but when i send a print it is sent then nothing happens. what can i do to rectify this?

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Delete the printer from your system. Reboot. Reattach your printer and let it plug and play install. Make sure the printer is defined as your default printer. Make sure the application you are using it set up to use the MP970.

Posted on Jul 21, 2008

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Dell 942 all in one printet wont communicate to dell dimension pc


You've tried to uninstall and reinstall the printer driver of your printer. But still no luck. The printer still won't print. Or it would say printing but it won't finish printing.

You can try these steps:

1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver


good luck. :)

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How do scan a item and send it to my computer


you need to have the scan option. the nic option . print option. you need the the machine being able to print. after that create a folder that is shared on the pc. get the name of the pc. on the machine browse the network, find the pc and search for the folder. this is the shortend version. now you can scan to the pc

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Click Start, choose printers and faxes, choose scanners and cameras, right click WIA Canon MP970, click properties, choose events tab, choose select an event, scroll to "attach to email".

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Hi ... MP970 User


there is another answere the mp970 can go thew acleaning cycle but if it clicks and the paper can smere ink real easly it will probly have to be replaced.

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Install the usb drivers from the motherboard cd...and make sure u uninstall all lexmark drivers and then reinstall ....

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