Want the answer to this we have a hp 2600n laser printer and its leaving smug of color on the paper the big wide roller where the page gets printed is smear with all the colors. Is there a way to clean this and what to use so we can fix the problem.
connie petrik mu email address is email@example.com please give me a answer to this problem.
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Smuding typically occurs when you print on a heavier paper without changing the settings. By changing the settings to a thick paper type, the page will be send through the printer more slowly. this will likely eliminate the smudging.
have you replaced all of the consumables?
drums X2 black and color
developer units X4 CMYK
transfer imaging belt X1
Fuser unit X1
if the unit has over 60k prints it will need to have these items replaced and once that is done the color registration will come back inline.
Very nice trouble shooting. The image defect you describe point to the OPC or drum unit this is essentially the toner cart. In your case black. Measureing the distance between repetitive defects is a sure way of diagnosing problems such as yours. Again nice work.
Google repetitive defect ruler for your model to help in the future.
Hi, try to pull out complete process unit(cartridge) with toner box .You have cleaner(blue or green color) move this cleaner from right to left side 4 or 5 times.Note that cleaner MUST be in home position-right side when you finish.Check print.
If problem still persists, you must do following:take away small grey plastic cap on left side of cartridge,then push complete charge corona(part with cleaner on top of it) to left side just enough to lift right side of corona from cartridge.Pull out that corona and you can see drum and developer roller. Turn the gear on drum,and look for smudges on black developer roller.Try to clean smudges with brush or with dry cloth.Toner will again attract to that area,but regular.
Maybe something attached (corrector fluid or adhesive)on drum (green cylinder - don't touch it!) or more probably the fixing film on the fusing unit is damaged (probably some paper clip left over input bin, or trying to remove a paper jam with some sharp-pointed thing)
If you have some other printer like this around, try with another print cartridge, if error persist , the fuser film is damaged...