Try this for me;
Take out the power cord;
Take out the adapter;
Hold power button for 30 seconds
Plug power cord back in;
Put batter back in;
and try to power it up again..
If the adapter is working (and you are sure of this?) your battery may be dead.
Also; try using JUST the adapter to turn it on after you repeat the steps above without putting the battery in.
Good luck;
We will go from there if this doesn't help you!
KittyTech
If you need further help, reach me via phone at https://www.6ya.com/expert/carolyn_427ff26936286336
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