Question about Washing Machines
LD stands for Long Drain. It doesn't mean that the unit won't drain, it just means it's taking longer than it should. Any kind of restriction can cause the drain to slow. These are free steps you can follow before ever replacing any parts. Where the front panel and the top of the machine meet, there is a crack. When using a flashlight, you will see 4 items in this crack. 2 are green 2 are black. The black pieces are support studs, ignore them. The green one's are clips that hold the top to the front. Using a putty knife (easier) or a small flat head screw driver (a bit more difficult) push one of the green clips towards the rear of the machine while lifting on the top (warning they are very stiff). You can wrap the tool in a light cloth to help protect the finish, althought it may make the clips more difficult to remove. Only lift slightly (too far and it will bind on those support studs I told you about) Now press the clip on the other side and lift the top up.(now this is easier if you have a second person to hold up the lid while you work underneath. You will see your tub from a new perspective. First you will see a plastic ring around the top of the tub. Disconnect the green clamp on the hose towards the left rear using a pair of pliers or channel locks. The ring is held down with clips all of the way around the tub. By pressing down over each clip and pulling the clips slightly forward, you can remove the top ring. The rest is the easiest part. In the center of the basket, there is a small cap. Remove this with a small flat head
screwdriver. Remove the bolt (7/16") that is underneath the cap. Now lift the whole basket out. If your small items get too far (ie, the pump), remove the back panel. On the left hand side you will see a small black hose towards the botom. This connects to
the pump. Forign objects can lodge in here keeping it from draining also. If you disconnect the hoses, have something handy for all of the water to go into (large wet vac is usually the best). Drop the 3 #20 torx screws and the pump will come down
and you can remove the obstructions. Remove the drain hose (the thicker black hose from the back of the machine) out of the wall. Now re-insert it back in only 6" going into the drain. When they go in too far, the drain in your house that prevents odors from coming back out of your drain can cause a problem. Make sure to tie the drain hose down with a tie so it does not pop back out when the washer is draining/ spinning.
Posted on Jul 12, 2008
I have a whirlpool cabrio that also had a LD code. The drain pump seemed to operate normally. I disassembled the washer but found nothing that was blocking the drain pipe or pump. After some online research I discovered there is an updated control board #w10189966 that has a reprogramming fix for many different false codes and it replaces at least 14 control panel model #'s. I found the cross reference list on appliancepartspros.com. I replaced my control panel about 2 months ago and have not had a problem since.
Posted on Jun 22, 2009
First time we got the code, the machine would not continue to operate, even after multiple attempts. Had to disconnect the hose between the tub and pump and found it to be the wire from an under-wire bra that was stuck in there. How it got in there, who knows, but if it's strong enough to stop the pump in the washer, women should rest assured it's probably more than strong enough to accomplish its intended task.
Posted on Nov 09, 2010
Clothes are soap stained
Posted on Sep 23, 2011
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Posted on Jan 02, 2017
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Ld error indicates long drain and flashes when the
water level will not change even after the drain pump is on. To resolve this
please make sure that the drain hose is not clogged and the pump is working. To
gain access to the drain pump you can lay the machine on its front then remove
the drain hose and replace the pump if the impeller has gone bad. Please post a
comment if need more help.
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