Question about SanDisk Sansa MP3 Player
I get the following message after connecting the SANSA EXPRESS to my PC. "USB Device Not Recognized. One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." (But of course, clicking the message only tells you that it's an unknown device.)
I tried with two more PC’s but it showing the same error msg.
Please assist me, waiting for your sincere reply.
mail to me:email@example.com
For some models pressing select and the + volume button for 10 sec resets the device and it is recognized by the pc on connecting. Check ur manual to check the way to reset ur device. You can download the manual from http://www.sandisk.com in case you have misplaced it. Drop me a mail at firstname.lastname@example.org to let me know if the solution worked for you.
Posted on Aug 09, 2008
On the SanDisk Sansa Exprss 1GB, I found the only thing tht works is when you disconect the devise from the USB, hold the volume+ and both squares by the screen aka the selecttion and the silver solid square all at the same time. so you're holding down 3 buttons at one time, volume+, thumb presses both main squares at the same time. then recharge into USB.
Posted on Sep 05, 2008
Had this problem too. If you are using one of the front mounted USB ports on your case try using one of the rear ones that are mounted direct to the motherboard. I recently built a new system with a Coolermaster case and found the case mounted USB gave this problem. No idea why as everything else I plug in there works fine. Fortunately my monitor has a couple of USB ports so I don't have to grope around behind the case.
Posted on Sep 01, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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