Question about Ricoh Aficio 1022 All-In-One Laser Printer

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RICOH AFICIO 1022 ADF scanning with a black line down right-hand side The flatbed scans ok, but when scanning multiple pages with the ADF then print the document there is a black line about 1/4 inch thick down the right-hand side.

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  • ViVi74uk Jul 11, 2008

    It's not on the Flatbed, and the machine has been fully cleaned

  • ViVi74uk Jul 11, 2008

    I have two identical machines with this identical problem, the black line is exactly the same, the engineer who cleaned it said it possibly needed some settings changed.

    All other functions of machine are ok.

  • ViVi74uk Jul 11, 2008

    He left it as he thought it was a scanning setting that can be changed

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I just fixed mine by rubbing off some debris stuck to the scanning glass. It was making a perfect black line down the right side of the paper when fed through the top feeder/scanner, but not when placed on the glass itself. (Maybe liquid paper or something got smudged on it, don't know). I just ever so lightly used my finger tip to rub it off and now it's scanning/copying fine! The scaner glass is the small section of glass all the way to the left when your cover is open.

Posted on May 21, 2013

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  • Ricoh Master
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There is a tiny spec on the scanner glass. Cleaning it will make the line go away.

Posted on Jul 11, 2008

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  • Tim Babcock
    Tim Babcock Jul 11, 2008

    The adf uses a different scanner glass. It is a tiny pice of glass next to the flatbed. Thats the one that should be cleaned. If you lift up on the adf you will see it.

  • Tim Babcock
    Tim Babcock Jul 11, 2008

    Why didn't the technician fix the problem in the first. I wouldn't leave a customers office without fixing the problem.



    If the technician knows what the problem is, they should be back out there to fix it.

  • Tim Babcock
    Tim Babcock Jul 12, 2008

    For a 1/4" gap and it scans fine on the glass there has to be something going on with the optics.



    It will have to take a technician to fix that one.



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