Question about Ricoh Aficio 1022 All-In-One Laser Printer

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RICOH AFICIO 1022 ADF scanning with a black line down right-hand side The flatbed scans ok, but when scanning multiple pages with the ADF then print the document there is a black line about 1/4 inch thick down the right-hand side.

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  • ViVi74uk Jul 11, 2008

    It's not on the Flatbed, and the machine has been fully cleaned

  • ViVi74uk Jul 11, 2008

    I have two identical machines with this identical problem, the black line is exactly the same, the engineer who cleaned it said it possibly needed some settings changed.

    All other functions of machine are ok.

  • ViVi74uk Jul 11, 2008

    He left it as he thought it was a scanning setting that can be changed

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I just fixed mine by rubbing off some debris stuck to the scanning glass. It was making a perfect black line down the right side of the paper when fed through the top feeder/scanner, but not when placed on the glass itself. (Maybe liquid paper or something got smudged on it, don't know). I just ever so lightly used my finger tip to rub it off and now it's scanning/copying fine! The scaner glass is the small section of glass all the way to the left when your cover is open.

Posted on May 21, 2013

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  • Ricoh Master
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There is a tiny spec on the scanner glass. Cleaning it will make the line go away.

Posted on Jul 11, 2008

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  • Tim Babcock
    Tim Babcock Jul 11, 2008

    The adf uses a different scanner glass. It is a tiny pice of glass next to the flatbed. Thats the one that should be cleaned. If you lift up on the adf you will see it.

  • Tim Babcock
    Tim Babcock Jul 11, 2008

    Why didn't the technician fix the problem in the first. I wouldn't leave a customers office without fixing the problem.



    If the technician knows what the problem is, they should be back out there to fix it.

  • Tim Babcock
    Tim Babcock Jul 12, 2008

    For a 1/4" gap and it scans fine on the glass there has to be something going on with the optics.



    It will have to take a technician to fix that one.



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Related Questions:

1 Answer

Scanner leaving black streaks


There are two possible fixes.

Download the latest firmware update by CLICKING HERE

The following is provided by courtesy of Lexmark:
Problem Vertical lines; Auto document feeder scan anomaly; ADF scanning problem; Scan issue; Scanner issue; Visible line; Streaks show on page; solid line down the page; Top to bottom line; Smudge runs down the page; Opaque line; Broken line; Bar all the way down the page Solution Overview

This article provides the self-diagnostic steps necessary to evaluate top-to-bottom streaks that appear when copying or scanning.

Important! This is seldom a scanner hardware failure.

The main reason for this anomaly is debris or marks on the scanner glass that is used for Auto document feeder (ADF) page scans.

Printed or Scanned Page Illustration

copyvertstreaks.jpg

Who should consider this article?

Any user of an MFP or All-In-One printer experiencing the following symptoms:

  • -Vertical lines only when using the Autodocument Feeder (ADF).
  • -Observed with any type of scan job (e-mail, ftp, solutions, fax).
  • -However, normal expected output when the page is scanned from the scanner flatbed.



ADF scan behavior

Think of it this way:

  • -The page is pulled from the ADF.
  • -The moving page slides across an ADF-designated portion of glass.
  • -The image sensor, which is located under the glass, reads and interprets the moving page's contents.
  • -Contamination on this ADF glass is seen by the image sensor for the entire length of the page.
  • -The image processor interprets the image sensor's repeated capture of this contamination as a vertical solid line.
  • -Any ADF scan function now exhibits a vertical line.



adfvertscanline.gif




Suggested Diagnosis and Fix




Step Action 1 Locate the portion of the glass designated for ADF scans.
HINT: The glass location differs by model. This area is often separate from the scanner flatbed. Please reference User's Guide for more information if you are having a difficult time locating this designated area.
2 Perform a visual inspection for any of the following recurring culprits:

  • -Clear adhesive tape
  • -Glue
  • -Ink pen
  • -Paper
  • -Marker
  • -White out
  • -Staples
  • -Environmental dust or dirt
HINT: Ink marks can be especially hard to see and almost translucent at first sight. However, the image sensor (CCD) registers them as a mark. 3 Use a clean, soft, moistened cloth to thoroughly clean and remove any marks or debris. 4 Inspect the underbelly or underside of the ADF for any marks or debris. 5 Perform another scan to see if cleaning the glass alleviated the issue. 6 Repeat the procedure if a vertical line still appears.
Remember! Printing and scanning from the scanner flatbed work fine.
7 This time, place an intentional mark on a blank sheet of paper and take note of its location. Now place that sheet of paper in the ADF and make a copy.
8 Evaluate the distance of the vertical line to the your mark. 9 Inspect that area of the glass for further debris or marks and clean as necessary.




Other Possibilities


If... Then... Vertical lines appear only when printing... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear when you lay the page on the flatbed... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support. Vertical lines appear on ADF-fed printed copies, but they do not appear on scan-to-network [e-mail, FTP, folder (PC), solutions]... Consider other printer-related topics such as toner cartridge, charge roll, photoconductor, transfer roll, or fuser. Contact Lexmark Technical Support.


May 01, 2012 | Lexmark International LEX90T9005 Inkjet...

1 Answer

I get a red line down one side of the page when scanning using the adf on a HP 5590 scanner


My guess is the ADF has picked up some dirt. Check the path very carefully.

Nov 04, 2011 | HP Scanjet 5590 Flatbed Scanner

1 Answer

When I use the printer to scan via the document feeder, I get two parrallel lines down the right hand side of each page of the pdf. I've cleaned the glass and everything else but still get the lines....


Open the scanner cover and you will see two glasses. One long and thin and the other larger than an A4 sheet of paper. The long thin glass is used to scan thru the adf and the larger glass is for flatbed scanning.
As your lines are from the adf scanning, you will see tippex on the long thin glass. just clean it off and all will be well. Clean the flatbed glass as well while you are doing the job on the adf glass.

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I have a Ricoh sp c222sf multifunction machine. I'm running Windows 7. I loaded a driver for both the printer and the scanner from thier website. All seemed well until I went to scan from the ADF. It...


u got to unscrew the scanner a bit and arange the adf left or right depending your line position. the adf is not positioned perfect on the machine , and at the end it scan the adf back , thath is the line come from on your scanned document

Feb 02, 2011 | Ricoh Aficio SP C222SF All-In-One Laser...

1 Answer

Black line on right when scanning adf - have cleaned the machine dont know what else to do


If line appear in to your scanner pic no repair for that but is only when you print just clean the toner.

scanner Lents cant be change

Dec 17, 2010 | Ricoh IS760D Flatbed Scanner

1 Answer

When scanning or copying on my C4180 a thick black line appears on the right hand side of the page. This does not happen when printing.


clean the scanner glass... completely .. if you are scanning /copying from ADF .. then clean the adf rollers as well ..

You will be able to lift the ADF rollers and there will be a mat as well underneath the rollers.. clean them as well ..
the issue would be resolved.

Sep 30, 2010 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

I have a line going through all my scanned pages. why? my scanner is a Ricoh aficio is 330dc


try scanning book mode (lift the feeder and use a single sheet) if it is ok clean the small glass on the left side.
or there may be some dust on the mirrors.

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1 Answer

One sided scanning is fine, but two sided scans have a 1/4 inch black line vertically down the left side. Cleaning does nothing.


When you say one sided scans are OK, are you using the ADF (auto document feeder) or the flatbed? Are you using the ADF for the two sided scan? What parts have you cleaned thus far? A little more info please?

thanks

Nov 11, 2009 | Bell & Howell Sidekick 1200

1 Answer

Adf does not scan all pages


Try cleaning the rubber rollers in the ADF
S. Mohan

Sep 29, 2009 | Ricoh IS 450DE VRS Flatbed Scanner

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