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Internet explorer problems

Hi there,
I hope you can help me because microsoft were a complete waste of time!! Whenever i log onto my internet explorer, it pretty much crashes every time, telling me that it has encountered an error.....? Sky(broadband provider say its nothing to do with them), and microsoft say that as XP was intstalled when I purchased it that they can't do anything without me paying!

Any help would be appreciated!

Cheers
Charlotte

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  • 93 Answers

Ok. First, i would like to know. What version of Internet Explorer you have. Basically, if you cannot open it, you will get problems to fix it... You can try a System Restore to a day before it started giving trouble.

If it doesn't work, try to update to the latest version.

Finally, see if you can get firefox or some other browser. If it works, then you may need to BFR.....

Backup, Format and Reload....

Let me know how it goes...

Posted on Jul 11, 2008

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Tip

How to solve Internet Explorer 8 installation problems


Method A: Reset Windows security settings back to the defaults
Restore the security settings to the default settings.

To fix this problem automatically, click the Fix this problem link which is in the article 949220 Then click Run in the File Download dialog box, and follow the steps in this wizard.
1. Click Start, click Run, type cmd, and then press ENTER.
2. In Windows XP, type the following command, and then press ENTER:
secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose
In Windows Vista, type the following command, and then press ENTER:
secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose
You receive a "Task is completed" message and a warning message that something could not be done. You can safely ignore this message. For more information about this message, see the %windir%\Security\Logs\Scesrv.log file.
Next steps After you run this Microsoft Fix it (or complete these manual steps), standard user accounts may no longer appear on the log on screen when you start your computer or try to switch users. This occurs because standard user accounts are removed from the Users group when you reset Windows security settings. To add the affected users accounts back to the Users group, follow these steps:
1. Click Start, and then All Programs. Or click Programs.
2. Click Accessories, and then click Command Prompt (Windows XP). Or right-click Command Prompt, and then click Run As Administrator (Windows Vista).
3. In the Command Prompt window, type net users and then press ENTER. A list of user accounts is displayed.
4. For each accountname listed in the Command Prompt that is missing from the log on or switch user screen, type the following command and then press ENTER:
net localgroup users accountname /add
5. Now go to the "Did this fix the problem?" section.
Note In Windows Vista, the Defltbase.inf file is a Security configuration template for the default security. You can view the settings for this file in the following location: %windir%\inf\defltbase.inf
For online Help about Secedit, click Start, click Run, type %windir%\help\secedit.chm, and then press ENTER.
Advanced troubleshooting
Method E: Check for any files that cannot be backed up or updated
This method is rated: Moderately difficult.
To complete this method, follow these steps:
1. Determine whether a problem is preventing the files from being backed up or updated. To do this, follow these steps:
a. Click Start, and then click Run.
b. Copy and then paste (or type) the following text in the Open box, and then click OK to open the ie8_main.log file:
%windir%\ie8_main.log
Note By default, the ie8_main.log file is located in the C:\Windows folder.
c. Press CTRL+END to move to the end of the ie8_main.log file.
d. On the Edit menu, click Find.
e. In the Find what box, type ArchiveFileForUninstall:ArchiveSingleFile Canceled.
f. Under Direction, click Up, and then click Find Next.
If you find the "ArchiveFileForUninstall:ArchiveSingleFile Canceled" text, this indicates that there is a problem that is preventing an Internet Explorer 8 file from being saved for removal. For example, text that resembles the following in the log file indicates that a problem exists:
Time_stamp: ArchiveFileForUninstall:ArchiveSingleFile Canceled
Time_stamp: DoInstallation:UpdSpCommitFileQueue for AlwaysQueue Failed: 0x4c7
If you do not find the "ArchiveFileForUninstall:ArchiveSingleFile Canceled" text in the ie8_main.log file, contact Support.
2. Reset the permissions for the Vgx.dll file. To set the permissions of the file to the default settings, click Start, click Run, type cmd, and then click OK. At a command prompt, copy and then paste (or type) one of the following commands, and then press ENTER:
o If you are running Windows XP, copy and then paste (or type) the following command:
echo y| cacls "%CommonProgramFiles%\Microsoft Shared\VGX\vgx.dll" /P BUILTIN\Users:R "BUILTIN\Power Users:C" BUILTIN\Administrators:F "NT AUTHORITY\SYSTEM:F"
o If you are running Windows Server 2003, copy and then paste (or type) the following command: echo y| cacls "%CommonProgramFiles%\Microsoft Shared\VGX\vgx.dll" /P BUILTIN\Users:R "BUILTIN\Power Users:C" BUILTIN\Administrators:F "NT AUTHORITY\SYSTEM:F" "NT AUTHORITY\TERMINAL SERVER USER:C"
3. Try to install Internet Explorer 8. If Internet Explorer cannot be installed, contact Support. If the log file shows a problem, repeat all the steps in this method. If you repeat the process, and Internet Explorer 8 still cannot be installed, but the log file is clean, contact Support

on May 03, 2010 | PC Desktops

2 Answers

When I unistalled internet explorer 8 by accident but how do i reinstall internet explorer ?


Oops! Well, it may not be such a bad problem. This is what Microsoft has to say about it:
Reinstall Internet Explorer in Windows 8.1 and Windows 8 Because Internet Explorer is now a Windows feature in Windows 8.1 and Windows 8, you can't uninstall it. However, you can turn it off. To do this, follow the steps in the "Turn off Internet Explorer" section in Install or uninstall Internet Explorer (http://windows.microsoft.com/en-in/internet-explorer/install-ie) .

After you turn off Internet Explorer and then restart your computer, Internet Explorer will be removed from your computer.

You can also turn the Internet Explorer Windows feature back on to reinstall it on your computer.

Feb 04, 2015 | Dell OptiPlex PC Desktops

1 Answer

I cant sgin in to hotmail


First Solution: Browser Clearing

Try Clearing your Browser maybe you have a problem on your current browser.

Tips: Always Upgrade your browser to the lastest version.
Avoid using old browser such as IE 6 got lots of problem.

Solution in Clearing History Browser,

Microsoft Internet Explorer users

Note: Users running Internet Explorer 7.0 and above will need to press the Alt key in order to access the file menu easily to get access to options such as File, Tools, etc.
Viewing History
  • Microsoft Internet Explorer 7 and above users can view their history files by clicking the "Tools" menu, "Internet Options", clicking the "Settings" button under the Browsing history, and then clicking the "View Files" button.
  • Microsoft Internet Explorer 6.x users can view their history files by clicking the "Tools" menu, "Internet Options", clicking the "Settings" button, and then clicking the "View Files" button.
Deleting History
  • Microsoft Windows users running Microsoft Internet Explorer 6.x and 7.x can delete their history files by clicking the "Tools" menu, "Internet Options", and clicking the "Delete Files" or "Delete" button. Users also have the option of automatically deleting files each time the close the browser window by clicking the "Advanced" tab and checking "Empty Temporary Internet Files folder when browser is closed" under the "Security" section.
  • Microsoft Internet Explorer 4.x users on an Apple Macintosh can delete the history by clicking the "Hard Drive" icon, "System", "Preferences", "Explorer", and moving the history file into the trash.
  • Microsoft Internet Explorer 3.02 and lower users can delete their history by clicking the "View" menu, "Options", open the tab "Advanced", click the "Settings" tab, and click the "Empty Folder" button.

Mozilla Firefox users


Viewing History

Press Ctrl + H to open the left-side history bar.

or

Click History at the top of the window.

or

Users using earlier versions of Mozilla Firefox can also view their history by clicking "Go" and clicking "History."
Deleting History

Mozilla Firefox users can clear their history by clicking the "Tools" menu, "Options", clicking the "Privacy" button, and under "History" click the "Clear" or "Clear Now" button.

or

Press CTRL + Shift + DEL to open the Clear Data Window.

Netscape users
Viewing History

  • Microsoft Windows users can view history by first opening Netscape and click the "Edit" menu, "Preferences", "History", and view the location where Netscape is storing your files. Next, open this folder within Explorer.
Deleting History
  • Netscape users can delete their history files by clicking the "Edit" menu, "Preferences", "History", and click the "Clear History" button.

Opera users


Viewing History

Click Help and then About. Within the About Opera window you'll see the full path to where the cached files are stored. Browse to that file path to view cached files.
Deleting History

Opera users can delete their history by clicking the "File" menu, "Preferences", "History", and click "Empty now" button. In addition, users can check "Empty on exit" if they wish for this task to occur each time they exit the browser.


Second:

It is an odd problem. Try this, make sure your logged in as admin,
1.)un-installing msn, delete all files from - Document and Settings- Administrator- Application Data- Microsoft- MSN Messnger.

2.)Empty all temp folders from, Document and Settings- Administrator- Local Settings- Temp. Also clear all other temp folders, cookies, history, etc....

3.)Reboot. Reinstall messenger and put in your account info. Hopefully this works. If it dont then goto Microsoft support site and post your problem there. They should be able to help you.

Sep 16, 2011 | PC Desktops

1 Answer

I can't connect to any log in sites or secured sites eg. I get a connection closed by remote server every time I put in username and then my pass word. Instead of going to the secured paige I get this...


Hi,
Are you using Internet Explorer? You can go to Tools - Internet Options - Advanced - Reset. Do this to reset your IE. Restart your computer to make sure. Hope this help. Otherways, download firefox and use it to see where is problem. If firefox can use,that mean your internet, your modem router, your firewall setting is normal, just Internet Explorer has problem. Remove Internet Explorer and reinstall it. Thanks for reading

Jul 11, 2011 | PC Desktops

1 Answer

Unhandled problem in 3rd party module


What browser are you using? Firefox, Internet Explorer, I always experience that in Internet Explorer. That's mostly a problem with a corrupted toolbar that is intalled in yoour Internet Explorer browser. You can try to reset the browser to default.

Reset Internet Explorer 7/8 - go to let me do it myself
http://support.microsoft.com/kb/923737

Reset Internet Explorer 6
start->run->inetcpl.cpl->advanced options->reset remove all the addons'

Regarding the blocked message when you go to a page. can you please provide more information. I know something like that but I'm not sure if you're experiencing the thing I know. But it's most probably a spyware.

Hope this helps.

Jan 10, 2010 | HP PC Desktops

1 Answer

Microsoft Windows pop up ''Internet Explorer has stopped working''


Do what anyone with any sense does - use firefox instead.

Jun 06, 2009 | PC Desktops

1 Answer

Microsoft Internet Explorer


Well I'd consider this kind of a browser hijack.

You can download it here:

Hijackthis

I'm not sure how the new version is but the concept should be the same. Look for the www.microsoft.com/windows/downloads/ie/getitnow.mspx

entry and then have the program remove it.

You usually have to restart the browser and / or the computer for the settings to take effect.

Let me know if you have any trouble.

Best of luck!

Feb 27, 2009 | PC Desktops

2 Answers

Clear my Internet browser history


Microsoft Internet Explorer users
Viewing History Microsoft Internet Explorer 7.x users can view their history files by clicking the "Tools" menu, "Internet Options", clicking the "Settings" button under the Browsing history, and then clicking the "View Files" button. Microsoft Internet Explorer 6.x users can view their history files by clicking the "Tools" menu, "Internet Options", clicking the "Settings" button, and then clicking the "View Files" button.
Deleting History Microsoft Windows users running Microsoft Internet Explorer 6.x and 7.x can delete their history files by clicking the "Tools" menu, "Internet Options", and clicking the "Delete Files" or "Delete" button. Users also have the option of automatically deleting files each time the close the browser window by clicking the "Advanced" tab and checking "Empty Temporary Internet Files folder when browser is closed" under the "Security" section. Microsoft Internet Explorer 4.x users on an Apple Macintosh can delete the history by clicking the "Hard Drive" icon, "System",  "Preferences", "Explorer", and moving the history file into the trash. Microsoft Internet Explorer 3.02 and lower users can delete their history by clicking the "View" menu, "Options", open the tab "Advanced", click the "Settings" tab, and click the "Empty Folder" button.
Mozilla Firefox users
Viewing History
Press Ctrl + H to open the left-side history bar.
or 
Click History at the top of the window.
or
Users using earlier versions of Mozilla Firefox can also view their history by clicking "Go" and clicking "History."
Deleting History
Mozilla Firefox  users can clear their history by clicking the "Tools" menu, "Options", clicking the "Piracy" button, and under "History" click the "Clear" or "Clear Now" button.
or
Press CTRL + Shift + DEL to open the Clear Data Window.
Netscape users
Viewing History Microsoft Windows users can view history by first opening Netscape and click the "Edit" menu, "Preferences", "History", and view the location where Netscape is storing your files. Next, open this folder within Explorer.
Deleting History Netscape users can delete their history files by clicking the "Edit" menu, "Preferences", "History", and click the "Clear History" button.
Opera users
Viewing History
Users can view their history files by opening the "cache" folder within their opera folder. Microsoft Windows users can often find this within "C:\Program files\Opera\ ." If you're unable to locate the cache within this directory try opening the  "C:\Documents and Settings\**HOPE**\Application Data\Opera\Opera\profile" folder, where **HOPE** is the name of the username you use to log into Windows.
Deleting History
Opera users can delete their history by clicking the "File" menu, "Preferences", "History", and click "Empty now" button. In addition, users can check "Empty on exit" if they wish for this task to occur each time they exit the browser.

Oct 19, 2008 | PC Desktops

1 Answer

I am having a problem logging in to my online banking i am getting a time out dislpay i have talked with sov.bank and they say because this is a new explorer site they do not except it and i should go...


Personally, Internet explorer just doesn't cut it for a lot of my websites. I've actually had the same exact problem. I've all but completely switched to Firefox web browser. It's backwards compatible with almost every site I've ever visited and I've noticed many fewer crashes.

Try firefox at www.firefox.com and see if that works better for you. The best thing about this browser is, the site I visit that must be viewed with internet explorer are viewable. They have a downloadable add-on that lets you run internet explorer in a firefox tab. :)

I hope this helps out, but other then my idea there isn't much you're going to be able to do. If their banking tools won't allow IE8, then you've gotta bite the bullet and use something else.

Sep 24, 2008 | PC Desktops

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