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Internet explorer problems

Hi there,
I hope you can help me because microsoft were a complete waste of time!! Whenever i log onto my internet explorer, it pretty much crashes every time, telling me that it has encountered an error.....? Sky(broadband provider say its nothing to do with them), and microsoft say that as XP was intstalled when I purchased it that they can't do anything without me paying!

Any help would be appreciated!

Cheers
Charlotte

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Ok. First, i would like to know. What version of Internet Explorer you have. Basically, if you cannot open it, you will get problems to fix it... You can try a System Restore to a day before it started giving trouble.

If it doesn't work, try to update to the latest version.

Finally, see if you can get firefox or some other browser. If it works, then you may need to BFR.....

Backup, Format and Reload....

Let me know how it goes...

Posted on Jul 11, 2008

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Posted on Jan 02, 2017

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