Question about Toshiba SD-H400

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Toshiba SD -H400

I unplugged my Tivo on June 6 and now when I got to phone test, it doesn;t connect, and it says either phone in use or cannot connect. I want to sell it, but I cant get to work, This is a Series2 Tivo, with DVD player about 6 years old,

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  • DAir Aug 08, 2008

    My Toshiba SD-H400 is about 4-1/2 years old. Since July 26, 2008 it cannot dial in to the tivo program guide. It displays "no dial tone" which is not the case. I unplugged the cable from the back of the unit and plugged it into a phone and it works fine. I'm thinking either the modem is broken or that the latest Tivo software update messed it up.

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It sucks that you can't dial in anymore, but if you have broadband internet there is an easy solution. You can buy for about $20 on Newegg a LiInksys USB200M USB ethernet adapter that allows your Tivo to connect to the Tivo service using your broadband internet. If you modem is in fact dead, this may be the only chance you have at getting Tivo to connect again. I have 2 SD-H400 and I don't (and have never) use the telephone line. I use the broadband connection only and have never had a problem.

Even if you don't have broadband you can get this to work with the USB200M and dial up too. You'll have to connect to your dial up provider using your PC, then set your PC up to use Windows built in "Internet Connection Sharing". You then connect your Tivo to you PC using an ethernet cable. If the cable goes directly from the Tivo to the PC, you'll need a crosswired or crossover ethernet cable. If you have a network switch or network hub in between, you can use a regular network cable. Use your Tivo menus to "Connect to the Tivo Service Now" and it should connect and get any Guide or Software Updates that are available. Keep in mind this will be painfully slow as dial up internet is much slower than broadband.

This problem could also be caused by a recent switch in telephone connection. If you are now using a Voice Over IP (VOIP) telephone, I don't think Tivo will connect with that type of phone line. You're only option then will be the USB200M and some type of network connection to the internet.

Posted on Oct 19, 2008

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