Question about HP Pavillion ZV6000 Athlon 64 3500+ 15.4in WideScreen w/ 512MB/80GB/DVDRW/Flash Slot (PCLHCA6435512WWD) PC Notebook

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Dead hard drive- does not power up, no lights or fan... What now?

We went on vacation and had our desktop turned off in case of power failure or storms- when we arrived- our monitor turns on (no pic- but lights on the side light up), the Scanner/Printer charges up, but our "Box" or hard drive is dark, no light around the start button, no fan, no nothing..
I still have internet connection to my laptop and my vOip phone line is working fine- We took the back casing off the computer drive and vaccumed it out- it was very very dusty!! and checked to make sure that all the connectors were connected and plugged in. I even tried plugging in all the componets to my OLD hard drive and the old one powered up fine.
Help! I have a 2 year old and ALL my pics and video since her birth are on this hard drive!!
I have an HP A720N

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  • MalloryCat
    MalloryCat Jul 11, 2008

    This is not a LAPTOP! It wouldn't let choose the computer that I have which is a HP Pavillion A720 N.. Thanks!



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Jikes, What ever you do Never vacume any PCB Boards or the inside of your computer. You will zap everything with Static.
A Hoover is like a Static Bomb. Rest assured you will very likely be able to get the photos back as i believe its not your hard drive that is at fault. If you need to then i can recover your photos and files.

Lets try a few things. (You might just be very lucky)
Open the Case, Turn it on its side and Remove the Graphics Card (If its not a built in on the board type) Then remove all the power from the Powerpack to the motherboard (Physically remove the Cable Plugs (Should usually be one or Two)
then remove the Power Plug on the back of the PC, wait about 5 minutes and then insert the Graphics Card, and the Power to the Motherboard, then Plug the mains to the Power Pack, Cross your fingers and pray, Switch on. If the problem still is same then remove Power from Back of PC and locate the Bios Battery (Looks like a Flat Watch battery) Check voltage if you can or replace (Should be 3 Volts or close to)
Please let us know how it goes.
Other diagnostics can be found at

Posted on Jul 11, 2008

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