Question about Xerox Phaser 8400 Laser Printer

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Xerox Phaser 860 ink scratches off sooooooo easily

I have a refurbished Xerox Phaser and it seems that after the printer repair guy visited an put in a new clutch and put those cable tie things on the printer drawer pegs it's much more sensitive to the ink scratching off the page. Is it possible the fuser isn't getting so close to the paper? Or is this always a real problem -I just have to look at the page and the ink scratches off. -impossible to send out to clients it's just too sensitive to damage.
Any help greatly appreciated.
Cheers
Janeen

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An 860 has no fuser. That sounds more like either a maintenance kit or transfix roller needs replaced.

Posted on Jul 12, 2008

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Posted on Jan 02, 2017

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Phaser 860. I replaced maintance kit and it came up with sevice a


Hi,


--> The yellow ink sticks are jammed.
Open the ink loader and ensure that the yellow ink sticks are able to slide in the ink loading chute. Remove any broken of partial ink sticks. And use the link below for any other problems you may have.


Niallbt

http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=117,E=0000000000024637030,K=5840,Sxi=17,command=restart,ques=user_type:4,ts=xo_legacy,varset=prod:860

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If you are able to do the repair yourself, then remove a lamp from the preheater assembly and look at the voltage and wattage on the bulb itself...on some there is also a lamp part number.

you can also order a repair kit from e-bay. The same lamps are used in the Phasers 840, 850, 860 & 8200

Here are 2 links that have what you need (if the internal voltages for the printer are the same in europe as in usa):

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That is a black ink stick count failure.
It is not seeing the black ink stick.
See if a stick is broken or not in place. One may be twisted or just jammed.
Outside chance you would need an ink loader because the sensor is not detecting the ink
Check the black sticks see if you can clear it by moving them around or sliding them up and out and reloading.

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that code indicates most likely you have an ink stick in crooked, a broken ink stick in or added pieces of an ink stick.
That code is showing that you most likely have an ink stick loaded incorrectly or it broke.

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It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
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The first obvious question is, "Does it have blue ink/wax?" Is it displaying any errors? Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility: http://www.phasersmart.com/ They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400: http://www.office.xerox.com/printers/color-printers/phaser-8400/sprt-enus.html Did anything happen before the blue quit printing? Have you tried running a cleaning cycle?

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Not a problem, but turning it off causes the machine to do a setup, which then purges the ink supply and is very wastful.

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