Have managed to install the LG PC Suite on my computer, but when I connect the phone to the PC, and try to access my files, I soon get a runtime error message. This lists the location of the software on my PC and then states "This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information".
Hope you can help as it's so frustrating!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Unfortunately it will then block you when you try downloading on your phone. So when it appears click options then 'start' to start any download. If you still get an error message as 'Invalid descriptor', then you should install 'LG PC Suite' on your PC (Url: http://www.software112.com/products/lg-pc-suite+download.html), connect PC and phone through USB or bluetooth, then download the file in .jar format on your PC, then upload it to your phone through PC suite under 'Manage files'. You can then install the jar file directly when you select it in 'Your Stuff' on your LG Viewty.
what's the brand of the phone? normally every brand has its own way of connecting to the computer. nokia for instance uses nokia pc suite as a sync application. normally a cd with compatible software is delivered with the phone. if you don't have the cd, you can download the soft from the manufacturer's web site. install this software first and wait for the soft installer to ask you to connect the phone at the right moment to make a valid synced connection between the pc and the phone...
First install the LG software on your laptop called pc suite.if you have done this then on your laptop go to control panel then system then device manager then check whether the port on which you connected your handset is working properly.If yes then go and check the settings of the pc suite you installed.Did you enable file sharing on the suite?
Hi, I just had the exact same problem..
I tried like FOREVER and I even said, if this try doesnt work; i'm giving up, and then... it finally worked.. haha :) so, this is what I did.
(dont connect your phone yet but set your phone as data service) You open the program LG pc suite, and then click connection wizard > usb > and then here, you connect the both ends of the usb.. one end on your pc and the other on your phone, and then you press next. Hopefully it says something like Com Port Number and Phone Model. You click next and finish. So, now you are connected to the phone to your pc. To get photos to your pc, you click content. images. and copy and paste to where you like (pictures in your pc) and then your done :D this also goes to other files too :D if this doesnt work, then go to your right top corner box, close all applications and go to home screen! :D
I hope this really helped because I just learned it few minutes ago and I was about to scream because I tried so many ways. Hope this helped and Good Luck :D
its easy, just follow:
1. if you don't use memory card, skip the previous step and just install the LG PC SUiTE in the CD that comes with the Viewty, then connect your phone with the computer and in the LG PC SUiTE choose CONTENTS and there you find everything in your phone, just copy & past anything, this also works if you have memory card, but if you have memory card, the below method is faster and easier dealing with data:
2. if you are using memory card, copy all the things from your folders (images, sounds, videos...etc. ) from your phone to memory card..
then on your viewty, go to menu --> settings (fourth) tab --> phone settings --> connectivity --> USB connection mode --> then choose (Mass Storage)
and then connect your phone with the computer and, here you go, you're all set and you find your memory card on pc :-)
1) On your phone, go to Menu -> Connectivity -> USB -> And change settings to "Data Service" 2) Plug in your phone to your computer and wait for Device Manager to say "Device has been successfully installed." 3) Go to your LG Phone's Software (PC Suite) and connect.
If PC Suite fails to find a phone, 1) Download another PC Suite at: http://www.fullandfree.info/mobile/lg-ku990-viewty-pc-suite-official-v20115/ 2) Double check that your USB Driver is installed.
I had the same problem where i could not access the pictures etc off my viewty using a Vista laptop. Now, assuming you guys are not bothered about the photo suite software itself, you can set the Viewty up to act as a mass data storage device (i.e. usb dongle etc). This enables you to view the full content of your Viewty, without using the **** LG software..
To do this...
1: Open up "Phone Settings" 2: Select "Connectivity" 3: Select "USB Connection Mode" 4: Select "Mass Storage" 5: Confirm by pressing "Select" at the bottom of the screen. 6: Return to home screen and connect to PC. 7: If PC does not automatically find the data, go to "My Computer" and look for a "Removable Storage Device"
If all goes well, you should have access to all your files!
What you need to do is click on the top right corner of your LG Viewty phone which will show all applications running. If you have an 'Unknown' app, click on this.
The problem is that the user guide for the phone is running and you need to click on 'Unknown' and finish the tour or exit.