Question about HP LaserJet 2420 Printer
HP Printer 2420 is connected to network but we are unable to take print out and also ping the printer. We tried changing the network cable, coneecting to other live LAN port still issue persists. Plese assist
I have an HP Laserjet 2420 printer. And it's really bothering alot, it has an error 13.06.00 and also 13.20.00. What shall i do? I tired to clean the falg sensor and replaced the end sensor, but still there is no progress. Please i need help ASAP.
Posted on Aug 12, 2008
Print a configuration page found under the info menu on the printer. Make sure that under options it shows the network card as being an installed otion (it will show enven if its a built-in embedded card) If it doesn't show you have a bad jetdirect card. If it does show make sure the IP address, Subnetmask and Default Gateway listed on the page match that shown on your SERVER & WORKSTATIONS.
If the card info on the config page reads 0000 then you will need to reconfigure the card through the menu.
If you are using a 615N Jetdirect card in the printer and it doesn't list on the config page it's most likely a bad card as they have been dying regularly. If and only if it's a HP 615N card, jump on HP's support chat at HP.com and go through the on-line chat. If your persistent and insist, they will replace the card for free. You will have to be persistent though and tell them to look up the service note that authorizes after warranty replacement. They know it's their but unless your persistent they will play dumb try and charge you. Hope that helps you.
Posted on Aug 03, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 08, 2016 | Office Equipment & Supplies
Aug 23, 2013 | HP LaserJet 4200 Printer
Dec 24, 2010 | HP LaserJet 2420 Printer
Nov 07, 2009 | HP Color LaserJet 2600n Printer
Mar 10, 2009 | HP LaserJet 2420 Printer
Jan 28, 2009 | HP LaserJet 2420 Printer
Nov 17, 2008 | HP LaserJet 2420 Printer
Oct 29, 2008 | HP LaserJet 2420 Printer
Dec 04, 2007 | HP LaserJet 2420 Printer
597 people viewed this question
Usually answered in minutes!