Question about Tomtom ONE GPS Receiver

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No sound no voice/sound at atll

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  • Anonymous Aug 18, 2008

    no sound /voice all

  • Anonymous Aug 23, 2008

    The voice on my Tom Tom just stopped working for no reason. I have checked every possible thing and still nothing.

  • katrepins Aug 23, 2008

    My TomTom doesn't talk to me any more. I am a truck driver and it is a very helpful feature. Where would I find a service center to take it?

  • Anonymous Sep 12, 2008

    Mine went dead yesterday - no sound at all. TomTom Home just updated my software the day before and all was well fo about 24 hours.

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Some TomToms ( especialy early ones ) are reported to have faulty speakers. Its most likely this is the fault on yours. Another problem particular to TomTom one is the external speaker jack on the base of the TomTom. Thsi jack socket also acts as a switch to turn off the internal speaker when and external one is used. When a plug is inserted it opens 2 contacts and they colse again after any plug is removed. If these contacts have remained open or been bent or become dirty this will cause no sound out of the internal speaker. However , there are routes the TomTom circuit uses to get sound to the speaker. One is direct ...... This is how you hear the TomTom Drums sound ...and the other is for 'most' other sounds , via the external speaker jack.
This gives us a possible check on any report of faulty sound as follows.
If you hear the TomTom drums OK , then this proves the speaker is OK too. BUT , if you hear no further sounds after the TomTom drums then it will be almost certainly be the speaker jack socket thats at fault.

Good luck

Posted on Sep 17, 2008

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1 Answer

Nuvi 2555mt lost voice


First, do you hear beeps when you press a selection on the screen? If yes, then your speaker is OK and the audio circuits are OK in the unit. Make sure that you have a voice selected in the voice menu. Some units have an audio mixer screen and provide different volume settings for navigation (voice) and system (beeps). maybe the volume for the voice (navigation) is set to off. If you don't hear any beeps when you touch the screen AND you don't hear a voice, make sure that the sound isn't set to be muted. If the sound isn't muted, you may have a defective speaker. More information on audio issues can be found here:
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My Garmin Nuvi 255W does not pronounce the words "right" and "left" clearly. Right sounds like "roft" and left sounds like "laft". Very confusing because they both sound pretty much the same. Is there...


You can try changing the voice to a differant one. For an example a british voice or a female voice might be clearer for you.

I'm assuming that the voice is actually fine but just not that clear to you. If the voice file has a problem you can do a hard reset and it will reload the files and that may clear it up at the cost of having to setup everything again.

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Hi,
this may require two sessions but - here goes:
1- turn the unit on - select the VOICE icon on the opening screen - triple check it isn't muted and change it to 90% voice volume.
If this doesn't give you sound WHILE DRIVING - it won't give you voice unless you're moving or driving.

Then - turn the unit off - Turn it back on- - as it is starting up - and blank- place your thumb in the LOWER RIGHT CORNER of the blank Screen.
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this will open this window:
SELECT - YES - it will reboot and your minor settings will be lost - like saved address and favorites - not your updated maps.
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This will reset you to default NEW -
When done - sound will be as it was when new if no sound - return for repair.
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1 Answer

My Tom Tom One unit works OK but I cannot get any sound. There is a red cross on the Turn Off Sound but I cannot change it. When I try it flags 'You did not select a usable voice.'


You have not set a (male or female) voice to be used by your Tomtom One device:
use 'Change preferences' -> use Right arrow to get second creen for your preference 2 of 5 -> 'Change voie' -> scroll to 'select a voice' -> Click 'Test' to hear selected voice sample dialog -> Finally, click 'Select' when you are happy with the selected voice.
If you need additional voices, use TomTom Home to download them.
Hope it helps: let me know how you go!

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1 Answer

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This is a warranty cloaim and is not unknown for TomTom GPS. You might want to consider changing it for a more reliable brand

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This happened once with my nuvi 760 (I've had it for 2 weeks). What I found is that the "voice" had been de-selected (all by itself). No voice - no sound. After I selected a voice again, I got sound. Dunno why it happened, and I hope that it doesn't happen again.

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1 Answer

No voice directions when i return to Home??


Do you have the sound on?
I do not have this one, but the menus are probably similar. Go to change preferences (blue wrench) and make sure the sound is on. Also then select the voice you want (by scrolling further inthe preference menu to the 'change voice' icon (the lips).

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1 Answer

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There is a option in the Menu of the GPS device that you can change voices or even turn off the voice. It sounds like the voice was turned off.

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2 Answers

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I had same problem a year ago while I was using it in the UK.
I think voice is contained in internal memory which was corrupted when battery went flat.
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