Question about Adobe Photoshop CS3 10

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When i try to download photo shop cs3. it says i have to close internet explorer and it isnt even opened. can you help me please?

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Press: Ctrl/Alt/Delete and in Task Manager, select the Processes tab, then select all instances of 'iexplore.exe' and choose 'End Process' then click 'Yes' until there are no more. If it still says the same thing, you might have a virus or trojan horse feeding someone information on everything you're doing on your computer. For that: visit MajorGeeks.com.

Posted on Jul 16, 2008

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Posted on Jan 02, 2017

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PLEASE HELP ME MY INTERNET EXPLORER 8 ISNT WORKING


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The problem lies in the Temporary Internet Files folder. Sometimes the index.dat file can become damaged.
If this occurs, you'll have to delete the index.dat file and restart your computer.
Then you'll be able to download files correctly again.
Follow the steps below to delete this file.

1) Open Internet Explorer.
2) Click on Tools, Click on Internet Options
3) On the General tab under Temporary Internet Files, click on Delete Files
4) Click Ok when it asks if you want to delete the files
5) Under the History section on the General tab, click Clear History, then click Ok
6) Close Internet Explorer
7) Log off the current user and Log onto another user account such as Administrator
8) Click on Start, Run
9) Type CMD and Press Enter to open a command prompt
10) Change directories to the Temporary Internet Files directory by typing the following command,
(substituting the correct drive letter and the word username with the correct userName).


cd drive:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.IE5

Example: cd c:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\Content.IE5

11) type del index.dat and press Enter
12) Type Exit and press Enter to close the command prompt
13) Restart your computer

Once the computer has been restarted, open a web page with a link to a download.
Click on the link and download the file. It should now work.



Please take time to rate this fixya

May 11, 2009 | Internet Compaq Evo N600C Laptop

1 Answer

I am downloading software with problems


Are you using another browser other than IE? Some other browsers use the IE engine and will trigger this message. Also look at you running processes: Press Ctrl+Alt+Del (in Vista then select Task Manager) When task manager appears Click the Processes Tab, then click the word Description in the 5th coloum at the top of that coloum to sort on description. Scroll down to the "I" and see if you see "Internet Explorer" as a running process IF SO, and you know you have shut down Internet Explorer right click on IE and then select End Process and then answer yes. When All instances of IE are remove from the processes then try to reinstall your software. Let me know if this helped you!

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My hp laptop's internet isnt functioning properly


Hello evilchick225 ,

The issue which you are facing is due to the addonswhich got installed on internet explorer.

To resolve the issue perform the following steps on the notebook:

Disable Add-ons:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "programs" tab.
4. Click on "Manage Add-ons".
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6. Click on Apply and click OK.

Reset the Internet explorer:

1. Open Internet explorer window.
2. Click on Tools > Internet options.
3. Select "Advanced" tab.
4. At the bottom of window click on "Reset" and "Restore Advanced Settings" buttons.
5. Click on Apply and click OK.

The above steps will definitely resolve the issue.

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  1. Open Internet Explorer.
  2. Go to "Tools Option" in "Menu bar".
  3. Go to "Internet Options" in "Tools Option".
  4. When you Choose "Internet Options" an "Internet Properties window" will Popup.
  5. Click on "Advanced Tab".
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  7. Uncheck this Option
  8. Click "Apply"
  9. Click "OK"
  10. Close Internet Explorer.
  11. Restart your Computer and Try to reload your Photos.
I am Sure you Will be able to reload your Photos.

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Adobe unlocking


Save all your numbers

Open internet explorer

go to control panel and uninstall whatever is installed there for this program

Go to toolbar>tools>internet options>general tab and delete all your cookies

Locate the software you are trying to download

Turn off all running programs, including your virus control. (look in the lower right corner of your screen at the little icons and open each proggy there and exit or close.)

Download your software and SAVE it to your DESKTOP.
When it is finished click on it to install.

When it is installed, restart your computer.


Make sure your virus control is back on, however it should be after a restart.

I hope this works for you, If it doesnt, plese get back to me and we will continue to trouble shoot.

Thank You for using Fix YA. and please don't forget to rate .

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2 Answers

Setup asking me to close internet explorer when it is not open and i cant continue with instalation


Open task manger by pressing "ctrl" + "alt" + "del" and find the iexplore process and end it, then you will be able to continue.

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