Question about Acer Aspire 1414 Notebook

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Screen stays black

Our Acer's screen stays black when we start the computer. The computer itself seems to start normally but the screen displays no image?

The computer is about 3 years and very dear to us as my fiancée is doing her thesis with it. Help would be greatly appreciated :)

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  • Kmasse Jul 11, 2008

    Thank you very much for your helpful and quick answer! :*)



    I forgot to tell you that our computer is a laptop (Acer Aspire 1414), which complicates things.



    I will try to find a different monitor to see if it works with that.

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  • 96 Answers

Try using a different monitor if you have one available, or disconnect the monitor from the computer and then turn it on. If you see a logo or color bar or message saying no signal, then your monitor is OK and you should take a look at your video card.

If you suspect your video card, there is very little you can do with a no video situation. but one thing you can do is to remove the video card completely and wait for a few minutes. then put it back in and try to start your computer. This is just in case you have corrupted video memory keeping it from functioning. otherwise, replace the card.

In the case that your video is built into you computer, buy a new card and disable the onboard video in the BIOS. That will take some browsing in the BIOS setup, but it shold be fairly easy to find. once it is disabled, the new card will be able to function and you should be ok from there. Otherwise, it's motherboard replacement time.

Posted on Jul 11, 2008

  • Bob Duker Jul 11, 2008

    OH, and if you don't see any of those things on the monitor, replace it.

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