Question about Brother Office Equipment & Supplies
I just had a similar problem. The 40038 message was quite firm, and I could not print any more documents using the toner cartridge, even though it was obviously still full enough to print from. Pulling it out, shaking it, and putting back in was not good enough. So I got a replacement cartridge, put it in, and let it print a new document off the new cartridge. Then I put the old cartridge back in, and viola, I can print from it again. No issues so far.
It's a pain in the **** as you need two cartridges to make the trick work, but it seems to fool the printer well enough.
Posted on Mar 23, 2009
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Posted on Jan 02, 2017
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