Question about Brother MFC 4800 All-In-One Laser Printer

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Cannot reset the change drum soon message after replacing drum.

Have tried leaving cover open and pressing options, but it just tells me to close cover!

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This message would appear if the drum unit is near the end of its life. Use the drum unit until you have a print quality problem, then replace the drum unit with a new one.

This message would continue to appear if the clear plastic starter sheet was removed from the "new" drum before it was installed. This plastic starter sheet, resets the drum counter. To reinstall drum with the starter sheet, please follow the instructions listed below:

Locate the starter sheet. Clear plastic sheet, 9 inches long, with a cut out in the center. The sheet will have "Initialization of your new drum successfully completed. Please discard this sheet" written on it.

If you cannot locate the starter sheet, contact the Brother Customer Service or the appropriate Brother authorized dealer.

additionl info HERE

Posted on Jul 11, 2008

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Related Questions:

1 Answer

How do I reset the "Change Drum soon" Message


Open the front cover
Press Option
Press "1" for yes
after that, close the front cover and you are ready to use again.

Feb 22, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

I replaced the drum with a brand new one, but still get the drum end soon message


To reset the drum count follow these steps.

1. open the front cover (leave open).
2. Press clear/back.
3. Then confirm the new drum install by pressing 1.
4. The display will indicate accepted.
5. Then close the front cover

Jun 18, 2010 | Brother MFC-7440N Laser Printer

1 Answer

Change drum soon


There is an easy reset procedure for this.
1) Open the front cover. 2) Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO". 3) Press 1 to reset the drum count. 4) Close the front cover. Good Luck and Thank You for using Fixya.

Jun 03, 2010 | Brother MFC-7820N Laser Printer

1 Answer

My all-in-one printer keeps telling me that I need to change the drum soon. I bought a new drum inserted it into the printer and now I can't print anything. Plus, it is still telling me that I need to...


This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.
Note
    Brother strongly recommends that customers do not use generic drum units and/or toner cartridges, or refill their Brother toner cartridge. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of unauthorized third party drum units, toner cartridges or toner.
    If you are using a genuine Brother drum and toner and after following this procedure the unit continues to show "CHANGE DRUM SOON", your machine may require service. Please contact the Customer Service Center.

May 01, 2010 | Brother MFC 7420 All-In-One Laser Printer

3 Answers

Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420?


Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.

May 28, 2009 | Brother MFC 7420 All-In-One Laser Printer

4 Answers

Not accepting new drum


remove and replace the drum unit, but leave the cover open. You should get the message "replace drum unit".....YES | NO? press "1" to reset. after it says "accepted", close cover.

Please rate me :)

Mar 29, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Printer is bi-polar!


Once you change the drum unit on these machines you must reset the printer. Turn on the machine, open the front cover where the toner is located, press the "option" button on the keyboard. You should see a message on the display that gives you an option to press 1 or 2. Press 1 to change drum. Close the cover and you should be reset.

Dec 27, 2008 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

"Change Drum Soon" Message; not change when we changed the drum.


Description:
This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.


Open the front cover.
Press the Options key on the control panel.
The display will show "REPLACE DRUM - 1.YES 2.NO".
Press 1 to reset the drum count.
Close the front cover.

Aug 07, 2008 | Brother MFC-7820N Laser Printer

5 Answers

Drum on Brother MFC-7420


Why does the message "CHANGE DRUM SOON" continue to appear on the LCD display of my Brother machine, after I replaced the drum? Description: This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below. Open the front cover. Press the Options key on the control panel. The display will show "REPLACE DRUM - 1.YES 2.NO". Press 1 to reset the drum count. Close the front cover.

Jul 27, 2007 | Brother MFC 7420 All-In-One Laser Printer

7 Answers

How do I reset the Change Drum Soon on the display?


All you should have to do is: -replace the old drum with the new replacement. -with the front door open press the Clear/Back button -press the number 1 button and when ?accepted? appears on the LCD close the front cover. That should do it. Let us know if you have any other questions and please don?t forget to rate this post.

Feb 28, 2007 | Brother MFC-8440 All-In-One Laser Printer

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