Question about Brother HL-5240 Laser Printer

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Red light stays on and will not print

The red light stays on.  When it turn the printer off and back on, the green light comes on and then turns red.

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  • kkicia Oct 16, 2008

    I cannot print at all, when recycling the power the status light turns red, if I press the cancel job light it turns green but still cannot print, not even a printer test page. I tried replacing the tiner & fuser & reset the counter without any success, any other ideas

  • mmneal1 Oct 31, 2008

    The paper jammed. I removed the paper and now the status light is stuck on red and the printer will not print anything.

  • Anonymous Nov 08, 2008

    please help if you know the answer

  • Anonymous Dec 29, 2008

    status light is red. when i turn it off and then back on the green light comes on and it powers up, then powers down and goes back to red

  • stuhar Jan 13, 2009

    paper jammed. I removed the paper, status turned red. Will not print.

    Checked paper tray, toner, back opening, nothing changes status.

    Turn off, then on, it starts to turn on then status light turns red.

    If i press job cancel, turns green but won't print.

    Cant print a test page.

    The computer sends the print job successfully, but no print.

  • Anonymous Jan 14, 2009

    Though we opened the back, as suggested, there was nothing stuck there. Sigh!

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There is a second piece of paper stuck in the machine.
open the back flap, look at the diagram, and pull out a piece of hardware
behind this hardware, all crumpled up, not visible, is a jammed piece of paper.

Posted on Jan 13, 2009

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