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I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system. For the last few months my computer has been running real slow and freezing and locking on me. Today 7/10 I was trying to get my computer to work and my Norton 360 came up automatic and said m y computer had some internal problem and it connect me to support center. It gave me instructions to install the backUpSet excutable on my desktop and then uninstall norton 360. After restarting my computer, then I was instructed to reinstall norton. I was not able to find the file to reinstall. In my norton 360 folder is a log folder, N360Logs fie, url file, & urlhistory file. I saved my email date 12/25/07 with following subject: Symantec Order Confirmation For Order #3591433614. And with the following information: Order Summary Order Number: 3591433614 Order Date: December 25, 2007 Product Name Delivery Method Qty Ordered Amount Norton 360 Upgrade Download 1 $59.99 Extended Download Service SERVICE 1 $10.99 SubTotal: $70.98 Shipping Cost: $0.00 Discount: Tax: $0.00 Grand Total: $70.98 Total Discount: $15.00 I would like to get norton 360 back on my computer.

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Go to this website and download it again : http://www.symantecstore.com/order-status/

Posted on Aug 31, 2008

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Firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

Posted on Jul 11, 2008

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1 Answer

How do i remove norton 360 fron one computer so i can install it on another


Hello kenelwell,

Norton 360 usually has 3 activations when purchased. If you have only used 1, all you need to do is install it on the new computer and use the same CD Key that you used prior.

There is some information on the Symantec site about this very thing. You can read more about it at:

Norton 360 on additional computers

There are some special conditions if 360 came already installed on your old computer.

Hope this provides you with the needed information.

Lastly, to remove 360 (and other products from Symantec) the best thing is to run the Norton Removal Tool which can be found at:

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN

Thanks for using Fixya.

Jan 01, 2011 | Microsoft Windows XP Home Edition

1 Answer

I just had to do a system restore, I need to reinstall norton 380, which I purchased, how do I do it with out having to go through the entering of credit car info!


You can use your current product key to activate the product.


You can also log in to your online norton account , that will go via your browser to show your product keys

Sep 10, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

How do i reinstall norton online purchase. i have the product key. My system crashed and i lost all applications that i installed. My subscription is valid until feb 2011


You only need to download and install Norton 360
To download Norton 360 version 4.0
1. www.norton.com/n360s_4
If are having Norton 36 premier version
go to www.norton.com/n360p_4 to download Norton 360 premier version 4.0

May 13, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

I just ordered the norton 360 last month and it's not scanning for virus and security check


1. Uninstall any third party security softwares. 2. Download and Run Norton Removal Tool. 3. Do a fresh Install of Norton 360. 4. Run a full System Scan in Safe Mode. 5. Check the Norton 360 in Normal Mode.

Mar 22, 2010 | Symantec Norton 360 for PC (037648318846)

1 Answer

Hi, i had files saved in microsoft office home and student 2007, which (i presume) were backed up under the norton 360 system. however in march , my computer had a virus which couldnt be deleted and in the...


Hello,

Files are not backed up within Office itself. If you had the 360 backup configured to backup online, you will need to install 360 on the computer and then do a Restore from the backup module after you login to the Symantec website.

Did you backup online? Or did you backup on a second (external) drive? You can comment back.

Oct 28, 2009 | Symantec Norton 360 Version 2.0 for PC

1 Answer

Can't connect to the internet after installing Norton 360 3.0


i would try a system restore back to a point before you subscribed to norton.

control panel - system - system restore

Oct 09, 2009 | Symantec Computers & Internet

5 Answers

No Internet Connection after Installing Norton 360


I had same problem. I went to Start\All Programs\Accessories\System Tools\System Restore. I picked date before which Norton 360 was installed. It got my internet connection back. I'm not even going to try Norton anymore. Time better spent trying to get my money back.

Jan 18, 2009 | Norton Internet Security 2005...

3 Answers

Reinstall my Norton 360 purchased online. I have product key


My computer crashed and lost all information how do I reinstall my Symantec Norton 360 product key

Dec 14, 2008 | Symantec Norton 360 for PC (037648318846)

1 Answer

Bought a new computer in December 2007 and it came with the Norton 3 Month free trial(Norton 360- 2007). I want to uninstall it, but it keeps telling me it can not uninstall and says Error 21. How do I...


IF Norton is running (you'll see the icon next to the clock) you have to stop the service first. You might be able to right click the icon, and tell it to exit, or go to Task Manager, and stop the processes related to Norton. Once you have the processes stopped, then try uninstalling it.

Jul 25, 2008 | Computers & Internet

3 Answers

Need to be able to re install norton 360 after use of restoration disc


if you brought it online you should have gotten a product key, and serial number. if you google "norton 360 redownload" it should take you a norton page or symantec page. enter "redownload norton 360" in search box and it should go right to it. now just enter product key and serial number and you should be good to go. ihave restored my computer a number of times and this is how i get my norton 360 back without paying again. hope i helped

Oct 24, 2007 | Microsoft Office Outlook 2003 for PC

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