It seems that the steam from my coffee machine (incanto deluxe), has stopped frothing my milk, it will heat the milk, but it heats it slowly and the milk won't froth, the machine is also making a strange bubbly sound. I have cleaned everything out thoughrily and am not sure what the problem could be. Any ideas of what I can do to fix this?
I had the bubbly sound too and no frothing. I took the cover off the steamer and cleaned it. In the process the "guts" from the cover came out. I pushed it back in making sure it went all the way in and after that I got froth again. I have no explanation but that is what happened!
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Ummn - something in your Q. seems not right. The milk is not heated directly - its only heated by the steam as it passes by (and picks up) by the milk using a venturi effect - same as a spray bottle attached to a garden hose. You say you have froth - but you can only get that if you have steam... (it does not just blow air thru to create bubbles). So froth = steam & steam = heat... so milk must be hot.
Suggest you check manual for the 'heat' settings for your expresso as this may have been changed. While this is adjustable, the milk is not.
Also always heat your cups before using them - the silver cup 'holder' at the top does a reasonable job but boiling water does far better.
If no milk comes out of frother, check the o-ring on the upper "plug" where the milk jar connects to the machine. There are two connectors; only the bottom one corresponds to the steam output while the upper one is a plug. Mine had a worn out o-ring on the plug, and this keeps the machine from frothing milk.
This problem developed on my Sirena machine about a week ago. Stopped
frothing milk, but still produced lots of steam. In fact, it was
splattering milk everywhere, just not producing foam. Cleaned the steam
wand (including air intake) and descaled the machine (even though its
only 3 months old) to no avail. Called Saeco customer support
(1-800-933-7876) and the very helpful rep immediately identified the
problem. Inside the Panarello steam wand is a removable plastic tube.
The tip of this tube should protrude about 1/8" beyond the end of the
steam wand. Mine was not. Using the eraser end of a pencil, I pushed
the inner tube downward into position and, voila, I now have froth
Hi When was the last time you descaled the machine, and not with vinegar? Scale can accumulate inside the boilers and insulate the water from the heating elements, produce less steam. Descale on a regular basis.
I think you have a chrome steam wand end.
To froth properly, there is a very small hole on the side of the chrome steam wand that injects small bubbles into the milk, the hole is located aprox 1/4" down from top of the chrome wand, if this hole blocks up you can only heat the milk, not froth. I commonly use a stripped tin tie wire or a sewing needle to clear the hole . Clean the hole,do not enlargen the hole.
the saeco royal digital dosn't froth milk.... it produces steam, you are the one that froths the milk. is the machine still producing steam? if not you will need to have your steam boiler replaced. This should only be dune by a qualified repairer. If it is still producing steam but it is not as good as it use to be, descalling you machine may help.
Does not seem normal! You should get plenty of steam for the frothing. Since the unit is new you should take it back and get a replacement. The unit needs to increase the temperature for steam, route the steam away from the espresso group to the steam unit and the pump needs to activate to create the high pressure. Any failure in this areas will create your condition. It also possible that your steamer is blocked but this is a new machine so this is unlikely but you should make sure that it is not blocked.
First, machine should be under warrantee- check with 1800myjuicer.com
Sounds also like you have blockage in the steam wand- every time you froth milk, you should let some water come out- to prevent clogging. Try first inserting a pin into steam want ( machine turned off) to see if that alleviates the problem. Also contact Saeco USA Inc.at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : email@example.com