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MY CAMERA KEEPS SHOWING A LENS ERROR 411,1,1,0 THEN SHUTTING OFF. WHAT DO I DO TO SOLVE IT

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If it is under warranty i advice you give it for service as this is a pretty complicated procedure to get it fixed.
This error is caused due to the failure of lens alignment system.Try following the procedure below..
it may be the lens contacts or grit in the gears
open it up on the side of the lens you will see a row of thin gold coloured contacts that report the lens position back to the cpu sometimes these get dirty or bent.on the side of the lens is a motor, look where the gear meets the lens and use a pin to flip out any grit that is stuck in the teeth.
Its very unlikely the lens is "out of alignment" this just cant happen unless its been dropped or bashed, in which case it may be broken.
Also i have heard some people bashing the camera a couple of times to get it working..
hold the camera and bash the edge next to the lens against the palm of you hand as hard as you can, one I did have to get a little more medieval on and bashed aginst a bit of carpet on the bench.. but it worked... might be worth a go if the next step is the bin...

Posted on Jul 11, 2008

  • Smoph Nov 07, 2010

    I had the exact same problem, BUT i actually saved it =D i though it was gone forever!
    I held down the zoom button and actually forced my lens to zoom in (by turning it clockwise) and it unjammed something and now it works =D

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Posted on Jan 02, 2017

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