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I have an Opal 2GB mp3 player just like yours and I accidentaly busted the screen on it, so I e-mailed the RCA company, they e-mailed me back telling me that I voided the warranty, and I would have to send it back and pay 55 dollars to get a new one, because they don't sell the individual screens.
trouble - this player is not MAC compatible - you will always get that error
everyone else - The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.