I believe my power cord is bad. I have the older style 2wire modem and they don't provide replacement cords to the one i have. According to AT&T person! How can i get one?

I can help you to configure the modem... Before that i need answers for certain questions....
How many lights are litup in your modem...? Do u have the light called "Internet and DSL" lit up in your modem ? Do you know the connection type ??? PPPoE If so do u know what is the Username and password ??

I had the same problem on the Gateway 2701HG-B supplied from ATT for use with their DSL service. From searching the web, I learned these variety of modems apparently have an expiration date on the power cord at about 18 mos to 2 years. Mine is almost exactly at 2 yrs.

I replaced the power cord and now it works fine. You can order the OEM replacement from att e-store or try Radio Shack for a universal cord.

I had the same problem on the Gateway 2701HG-B supplied from ATT for use with their DSL service. From searching the web, I learned these variety of modems apparently have an expiration date on the power cord at abotu 18 mos to 2 years. Mine is almost exactly at 2 yrs.

I replaced the power cord and now it works fine. You can order the OEM replacement from att e-store or try Radio Shack for a universal cord.

You can measure the power cord voltage with a voltmeter. The specifications, and voltage output are on the transformer, or modem body. If you don't have a voltmeter, you can take the power supply into Best Buy, Radio Shack, or any computer shop, and they'll measure it for you. If the voltage is ok on the power supply, chances are you have a bad modem, in which case you'd be better off getting a new one. Hope this helps.

maybe its either cable issue or modem itself
>> try to hard reset it...unplug first the power cord to the power outlet then press for 5 seconds the reset button(usually at the back of it)...then let it turn on by plugging the power cord to the power outlet...then it should be working fine...if not check with your modem tech support and ask if there is any outage or check if it is already need to replace the modem( if it is already over a years)

Try to replace the power cord with a same voltage adapter from Radio Shack or any local electronic store. If you search FixYa using key work "2Wire Modem", you'll see a whole bunch of people having the exactly same problem with their 2Wire modems! I fixed mine (all three of them) by simply replacing the power cords!

Before you have your provider swap it out check to see if changing out the wire from the modem to your computer does the trick, Ethernet cords can go bad or have bad ending terminals. A two year old modem probably needs replaced though, it should be no cost to you depending on your internet provider.

this happened to me and it turned out the power cord had gone bad. i went to radio shack and bought a new one for 35.00usd and it powered right up.

Radio shack or a better price is available at att store: 800-861-2974

YES!!!!! IT DOES NOT HAVE TO BE A SPECIFIC ETHERNET CORD TRY A REGULAR ONE OUT FIRST IF IT DOES NOT WORK IT WON'T SCREW ANYTHING UP IT WILL STILL BE WORKING JUST FINE SO JUST TRY A REGULAR ETHERNET CORD