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I had to re-format my pc i have lost my disk for my cordless keypad and mouse. Now i cant get either one working i have tried pressing the buttons for 20sec as instructed, turned the pc on and off numerious times but still have no success! what can be the problem?

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Hello,

You have to download the disk softwares for the cordless keypad and mouse. while doing this use temporarily the wire mouse and keyboard to let install the drivers of that said cordless.

Its better to know the model of the cordless keypad and mouse for me to search and for you to download.

But im sure in the manufacturer's website you can get download there.

melnavz

Posted on Jul 11, 2008

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1 Answer

I got 2 logitech wireless mice in same desk, because I dont have anywhere else to place them, and they interference with each other...How can I change frequencies? Please help Thanks


This is in the logitech knowledge base.

Question: ''When I move my cordless mouse, it moves the cursor on the system next to me. What should I do?''

Answer: ''This is called ''Cross talk'' and is characterized by one cordless device controlling the cursor or keyboard input of another device connected to a different computer. To avoid possible interference, try to keep the distance between systems at least 10 feet. Also, moving the mouse closer or further away to the receiver can also improve transmission and performance. If the above fails, try pressing and holding the ''Connect'' button on the receiver for 10 seconds. This will reset the receiver's connection information and allow you to do a first time connection with the receiver and mouse or keyboard. After holding the Connect button for 10 seconds, then press the Connect/Channel button on the bottom of the mouse to synchronize it with the receiver. If you have a cordless keyboard instead of, or in addition to, a cordless mouse, press the ''Connect'' button of the receiver again, then press the ''Connect/Channel'' button on the Keyboard. Perform these same steps on any other Logitech cordless devices in the area that are experiencing cross talk. Another step that can be tried is to remove the batteries for 15 minutes. Then re-insert them and boot the computer up. It is important that during this time, you do not press the connect button on the receiver or keyboard of the other cordless desktop system.

I could not find anything on mouse crosstalk in the Microsoft knowledge base. Perhaps the problem is not so common for MS mice because of their more limited range.

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