Question about HP Photosmart C6180 All-In-One InkJet Printer
Been on an online chat with HP in INDIA for over an hour. Given that you would "think" the error might have to do with the inside or "ink" you would think they would have me open the machine. If there is enough room you've got to read this online chat. WORTHLESS and I will never buy another HP printer ever again. This All-in-one was 372 days old and for them to not even consider going inside but to immediately tell me to buy another one. I hope you can see all of this. If not email me at SusanVette [at] ya hoo dot com and I will share it with you. Doesn't all fit so here is their bottom line:
Sequoia: I wish to inform you that HP is providing an option to exchange this defective unit with a new released All-in-One unit.
Susan : How much?
Sequoia: Let me also explain the complete process in detail so you can pick the model that suits your requirement.
Sequoia: You can upgrade the defective printer for a upgraded printer. Under the upgrade option, you have the option of buying a upgraded printer at much lower prices.
Sequoia: It means, we will send you with the another printer with a minimal cost (which is equivalent to the service charges for repairing your defective printer) then we will take your defective printer.
Sequoia: Moreover, the shippment charges will be borne by us.
Sequoia: Would you be interested in looking at these options?
Susan : yes how much
Sequoia: We have HP Photosmart C7280 All-in-One Printer, Fax, Scanner, Copier.
Sequoia: You can use the same cartridges with this model.
Sequoia: The features of this model are:
• Built-in wireless and Ethernet connectivity
• Easy two-sided printing
Sequoia: The Actual price of this All-in-One is $299.99 *
Sequoia: However, under upgrade option HP is offering for $157.99
Susan : how do I proceed when i am ready as I want to read all the reviews on that particular model
Sequoia: I am afraid this offer is not applicable in hpshopping.com or from stores, as this offer is only applicable online from us.
Sequoia: If you would like to go ahead I shall arrange a call back for you so that you can order the printer directly from our call back team.
YADA YADA YADA... Write me at above email for full chat.
Posted on Sep 03, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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