Question about Kenmore Elite HE4 Electric Dryer

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Dryer Problem Lint light keeps coming on and dryer will not work

My 2 yr old dryer lint light keeps coming on which causes the dryer not to work. It actually comes on sometimes then shuts off. I have cleaned the hose from the dryer to the wall, vacumed the lint area, washed the lint screen, stuck a hose down the vent going outside. I also have a boyfreind that is no help at all when it comes to situations like this. I would appreciate any suggestions you may have.

Sincerely,
Frustrated

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When you say you vacumed the lint area, did you mean the lint catcher underneath where the lint screen sits? The most effective way is to remove the 2 1/4" screws on the bottom of the lower front panel. Once you have the panel down and off, you will see a lint chute (the part under the lint screen). Remove the lint screen, 2 more 1/4" screws towards the top of the lint chute on either side and a 1/4 screw on the bottom by the black clip and youcan remove it for best cleaning and also any possible build up around your blower wheel (the white looking fan underneath the lint chute) Can you run it sucessfully without the hose attached? It could indicate a problem between where the hose enters the wall and exits to the outside of the building. (it will get very hot, humid and a little linty doing this test, but it would eliminate any kind of blockage with the venting). When you washed you lint screen did you scrub it? I usually use soap water and an old tooth brush as you can actually get a clear coating on the screen without even being able to see it. How do your seals look? (put your head in the dryer drum and you will see a grey ring both in the rear and as you look back towards yourself) Are they dammaged? Have you cleaned your moisture sensors? This can cause a false error. While you have your head in the drum and are looking back towards the front, you should see 2 silver bars. Clean them off with the abrasive side of a sponge or a fine grit sand paper. If it is still malfuntioning, drop me a note back with your model and serial numbers (loacted just inside as you open the door) and I will see what else I can come up with.

Posted on Jul 11, 2008

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