1. Lets start with the obvious. Make sure the volume mixer control is not muted. This is usually a speaker icon at the bottom of the screen. If you do not see this then go to control panel, sounds and audio devices, and make sure nothing is muted.
2. check device manager. This can be done in Win XP by right clicking my computer, properties,
hardware, then click device manager. Alternative way to enter device manager is by clicking start menu, control panel, system (performance and maintenance), hardware then device manager.
In the deice manager window see if any question marks or exclamation points are visible.
If so, see if it the mark is for an
audio device.
If it is an
audio device, uninstall the device.
Next, try to install the sound card driver again. If that fails, the enter the device manager and uninstall the sound card again, restart the
PC, ignore the hardware manager, and try to install the sound card driver
software again.
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