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I believe you've misunderstood something. This website does not provide any rebate fufillment services; it only offers some technical support/instructions repair and recommendations. I do not understand why you've come here looking for a rebate, and hence that is why i suggested you check with the macMall.
Again, this site has nothign to do with rebate fulfillment. Good Luck
yes get the most recent drivers, here and try again also reinstall direct x and upgrade to SP3 if you have XP on board.. i'm assuming you do? also another thing, it could be that model is just too old to play flash clips on there, you need at least a 650 MHZ for any smoothness
the DRIVER http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=SB&os=&category=&moid=148316&rpn=PS183U&modelFilter=1800-S207&selCategory=3&selFamily=1073768663&selModel=148316%7CPS183U
Serial number supposed to be back side of Laptop and if there not availabe then you can find on user manual which comes along with laptop.
if even you don't find there then it's kinda hard to say.
Did you purchase this new, if so how long ago was it? This is a machine that isn't on the market anymore, and rebates are generally for a limited time. Try the store that you purchase or contact IBM support for your rebate info, but I believe that if you haven't gotten the rebate by now your probably not going to.
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