Question about Dyson DC14 Animal Bagless Upright Cyclonic Vacuum

1 Answer

FLexible hose has no suction

I believe I sucked up a small hair clip. The removable hose does not suction. Vacuum is otherwise working ok. We have tried to take apart and trouble shoot but no luck. Thanks

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  • srppad Jul 21, 2008

    I have the same problem. The flexible hose has no suction. It makes the noise but doesn't ****. I have cleaned everything. I took the bottom apart and cleaned the brushes.

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1 Answer

It is possible that the hose at the base has deformed under suction and is blocking the airflow. I have found this to be the case on mine. Air is being drawn in from a bypass valve near the base and to the left of the hose so it makes a suction noise but does not have any pull at the nozzle.

Posted on Jul 22, 2008

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1 Answer

If suction line not working


If you have lost suction first check to see if you need to empty the bin or change the bag. Next, look for clogs in the line. If you have a flexible hose, stretch it out and back several times with the vacuum turned on. Clogs are common in the areas where the line angles. If you have an upright, you may have to take the brush plate off and fish a flexible brush or wire (I use a coat hanger) up the line to dislodge the clog. But if you do this, you must take care not to puncture the hose, so work patiently and slowly. Good luck.

Dec 08, 2015 | Vacuums

1 Answer

The hose is sucking up but the base plate doesnt?


If you have taken the bottom end of the machine apart, you might not have reassembled it correctly so that the path to the floor (base) plate is obstructed when the vacuum cleaner body is laid back, otherwise:

You have either a blockage in the section of the cleaner in the vicinity of the short flexible hose and the floor (base) plate or the the short flexible hose has become detached at one or both ends.

1. Stand the machine upright with the beater bar in the "off " position. Machine switched off but plugged into the mains outlet.
2. Lay machine on its left hand side. You will see the short flexible hose uppermost. Check that it is attached at both tends and has not split or cracked. Check for obvious visible obstruction inside.
3. Remove the floor (base) plate by releasing the three plastic clips with a quarter turn anti-clockwise. Lift floor plate forwards and check no obstruction. Replace floor plate. Stand machine upright on floor.
4. Press two plastic clips to release the inspection cover, on bottom right hand side of machine (when standing behind it). Look into the hole: you will now be looking down into the U-bend that leads to the hose. Switch on the machine: full suction should be at the hole on the side of the machine (otherwise the hose would not have worked). Switch off.
5. Lean the handle and machine body backwards, as though you were going to use the machine on the floor. The hole to the hose now becomes covered and you will be able to see into the short flexible hose that leads to the floor plate. Check for obstruction. Replace inspection cover.

If there's no obstruction and the flexible hose is sound and attached securely then the machine will work - there's nothing else to check.

Jul 10, 2014 | Dyson DC14 Bagless Upright Cyclonic Vacuum

1 Answer

The hose is sucking up but the bottom doesnt...


Why have you posted this question twice on the same day?

If you have taken the bottom end of the machine apart, you might not have reassembled it correctly so that the path to the floor (base) plate is obstructed when the vacuum cleaner body is laid back, otherwise:

You have either a blockage in the section of the cleaner in the vicinity of the short flexible hose and the floor (base) plate or the the short flexible hose has become detached at one or both ends.

1. Stand the machine upright with the beater bar in the "off " position. Machine switched off but plugged into the mains outlet.
2. Lay machine on its left hand side. You will see the short flexible hose uppermost. Check that it is attached at both tends and has not split or cracked. Check for obvious visible obstruction inside.
3. Remove the floor (base) plate by releasing the three plastic clips with a quarter turn anti-clockwise. Lift floor plate forwards and check no obstruction. Replace floor plate. Stand machine upright on floor.
4. Press two plastic clips to release the inspection cover, on bottom right hand side of machine (when standing behind it). Look into the hole: you will now be looking down into the U-bend that leads to the hose. Switch on the machine: full suction should be at the hole on the side of the machine (otherwise the hose would not have worked). Switch off.
5. Lean the handle and machine body backwards, as though you were going to use the machine on the floor. The hole to the hose now becomes covered and you will be able to see into the short flexible hose that leads to the floor plate. Check for obstruction. Replace inspection cover.

If there's no obstruction and the flexible hose is sound and attached securely then the machine will work - there's nothing else to check.

Jul 10, 2014 | Dyson DC14 Bagless Upright Cyclonic Vacuum

1 Answer

Only suction from hose


What again for the third time? Already answered this but if it helps:

If you have taken the bottom end of the machine apart, you might not have reassembled it correctly so that the path to the floor (base) plate is obstructed when the vacuum cleaner body is laid back, otherwise:

You have either a blockage in the section of the cleaner in the vicinity of the short flexible hose and the floor (base) plate or the the short flexible hose has become detached at one or both ends.

1. Stand the machine upright with the beater bar in the "off " position. Machine switched off but plugged into the mains outlet.
2. Lay machine on its left hand side. You will see the short flexible hose uppermost. Check that it is attached at both tends and has not split or cracked. Check for obvious visible obstruction inside.
3. Remove the floor (base) plate by releasing the three plastic clips with a quarter turn anti-clockwise. Lift floor plate forwards and check no obstruction. Replace floor plate. Stand machine upright on floor.
4. Press two plastic clips to release the inspection cover, on bottom right hand side of machine (when standing behind it). Look into the hole: you will now be looking down into the U-bend that leads to the hose. Switch on the machine: full suction should be at the hole on the side of the machine (otherwise the hose would not have worked). Switch off.
5. Lean the handle and machine body backwards, as though you were going to use the machine on the floor. The hole to the hose now becomes covered and you will be able to see into the short flexible hose that leads to the floor plate. Check for obstruction. Replace inspection cover.

If there's no obstruction and the flexible hose is sound and attached securely then the machine will work - there's nothing else to check.

Jul 05, 2014 | Dyson Vacuums

1 Answer

No suction for the hand tools


If your suction is ok for normal cleaning and bad for just the hand tools then you have a blockage in the flexible hose or the "u pipe" at the bottom of the flexible hose. Un-clip the u pipe and check it for blockage. Un-clip the hose from the vacuum and you should be able to look through it when letting it hang straight down.

Hose removal here
http://www.youtube.com/watch?v=NfZlHIFlwJc
.

Feb 23, 2014 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

My upright kenmore progressive vacuum will not suction up when using the sweeper. It will suction things when I use one of the tools. I have put in a new bag and have tried to see if anything is blocking...


I believe on the front top part of the vacuum is a cover. you need to take it off. behind it you will find at least two filters. You will need to replace the hepa filter and the other one should be like a thin black sponge, you can just wash that one.
If its not that then there are two clips on either side of the base of the vacuum. Pull those clips outwards, then lift the top off, you will see the tube that the hose attaches to. Pull the hose off and check for debris in there.
I hope that works for you.

good luck

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1 Answer

Dyson Animal


Obstruction in the hose?
Your vac has developed a hairball possibly.... when a piece of flexible media ie.... cardboard, plastic etc... gets lodged in the hose, and begins collecting hair & dust to the point it no longer has enough draft to pull debris from the floor.
Here is a video that you may find useful
http://video.aol.com/video-detail/dyson-not-picking-up-dirt-no-suction-how-to-repair/2334249387


PS I Thought DYSONS were guranteed to NOT lose suction? What a RIP!

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