For problem #1 you need to be sure you have the proper codec installed for playing the movie..you can obtain codecs from the internet...also...do you know how much memory is installed on the video card..you may need more...the more video ram you have..the better the picture and the way it is buffered..as for problem #2, you can go to the manufacturer's website for the make of soundcard you have...or you can check for it at microsoft.com....as far as an agp card...go to the biostar website to see what they recommend...you can download the user manual here for the motherboard also..which can be very helpful in setting up the m-board
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