Question about Microsoft Xbox 360 Core System Video Game Consoles

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My xbox is frozen and will not come out of it . would like to sent it in and have someone look at it. can you help me ?

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Put it in a more heated area for 24 hrs then try

Posted on Jun 12, 2010

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Wel if your xbox is frozin and wont come out of it the only solution is to ring microsoft tell tem about it they might ask u to unplug everyting from ur xbox and start again if that doesnt work then youll have to send it off.

Posted on Jul 17, 2009

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1 Answer

I got 1 red ring then i turned it off and


if the unit was purchased less than three years ago you can still get it covered under warranty as addressed on microsoft by clicking here. this is actually a serious problem and effects a few consoles, much like the RROD if it is not under warranty you can try doing this and i stress the not. Make sure of this by calling microsoft before attempting this. if you do not want to do the overheat fix i suggest either A. find a company that fixes xbox's and provides a real reflow. Not a heatgun and a fan. But a actual infrared reflow station. or B. Send it to microsoft and pay the money to get it repaired. or C. sell it on your local craigslist or to someone that repairs them locally and use the money to buy a new xbox 360 slim or a used xbox 360 that is working but then someone might have already done the overheat trick and it may not have much life left. i have done this before and after he 2nd time i sent it to a company to reflow the xbox for 30 dollars. An i havent had a problem since.

Jul 07, 2010 | Microsoft Xbox 360 Console

1 Answer

When turning on the xbox, we get a message E74 and are told to contact Customer Support. Help


if the unit was purchased less than three years ago you can still get it covered under warranty as addressed on microsoft by clicking here. this is actually a serious problem and effects a few consoles, much like the RROD if it is not under warranty you can try doing this and i stress the not. Make sure of this by calling microsoft before attempting this. if you do not want to do the overheat fix i suggest either A. find a company that fixes xbox's and provides a real reflow. Not a heatgun and a fan. But a actual infrared reflow station. or B. Send it to microsoft and pay the money to get it repaired. or C. sell it on your local craigslist or to someone that repairs them locally and use the money to buy a new xbox 360 slim or a used xbox 360 that is working but then someone might have already done the overheat trick and it may not have much life left.

i have done this before and after he 2nd time i sent it to a company to reflow the xbox for 30 dollars. An i havent had a problem since. remember what is done in the video is only if your not covered under the extended warranty or e74

Feb 21, 2010 | Microsoft Xbox Console

1 Answer

Only two of the green lights coming on / completely frozen


your xbox is now in a subconcious level,
if you keep turning it on you might get the red rings of death, take it to someone who can fix it cause some componement is overheated

Aug 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Red & green flashing lights


Microsoft knows this is a problem with the connection to the board from the power cable to the disk drive. They cannot repair soldered points to the board. neither can't anyone else. I have been loking for someone to repair mines. The point at which the power cable connects to the board is lose and disconnected at certain points. Pretty much if this is your problem you need a new console. If thats your problem.

Jun 03, 2009 | Microsoft Xbox 360 Console

1 Answer

I need help with my 360. I'm 11 years old i have the 3 rings of d


The best advice I can give is having it sent in to microsoft. While you might be without your xbox for a few weeks, your xbox may still be under warranty and be fixed for free. Its not the quickest method of repair, but its the most certain and reliable. I've repaired xbox 360's myself and its not worth the hassle nor is it always a sure thing, for some red ring errors it can require soldering, which can be very difficult for the  average person.
Xbox 360 Support

May 24, 2009 | Microsoft Xbox 360 Console

1 Answer

No audio, video, controllers dont get recognized


microsoft has changed the warranty on the 360,my husband has sent in his pro 3 times in 2 yrs and he bought an elite had it 2 wks and had to send it in,if you call 1-800-469-9269 someone from xbox can help you,if you do have to send it you should get one free month to xbox live,he has all times he sent it in,even got a quick charge for the haveing to send in the elite

Dec 26, 2008 | Microsoft Xbox 360 Console

2 Answers

XBOX 3600


you may have to get a new disk drive i did have the same problem except it did turn on

Aug 08, 2008 | Microsoft Xbox 360 Console

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