Question about Brother IntelliFax-2820 Laser Fax
We can send faxes but not receive them. Our phones were out of service for three days this week and since the phone lines have been fixed, we can only send. It might still be a phone problem in the main connection box, but I thought it was worth asking you about any solutions if it's the fax machine itself.
Thank you for any help you can give me to get this fixed.
Send will work on any phone lines
fax machines are often set to only answer 'secondary' ring tones, double triple or higher. When the line was repaired the phone company may have dropped the special tone off your secondary fax line number, fax will not answer without that tone.
Check in the fax answer settings, what the ring tone is, specific instruction on menu settings in your user guide,
Ring your fax line, and check the tone.
If single number fax/phone, check that the fax is set to asnwer all calls then pass on non faxes
Posted on Jul 11, 2008
Tips for a great answer:
Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax
Nov 03, 2010 | HP 1040 Plain Paper Inkjet Fax
Mar 01, 2010 | HP FAX 1250 Fax Machine (Black)
Sep 22, 2009 | Panasonic Panafax DX-800 Plain Paper Laser...
Mar 16, 2009 | Panasonic Panafax UF-585 Plain Paper Laser...
Jul 10, 2008 | HP 920 Plain Paper Fax
May 28, 2008 | Brother IntelliFAX 2800 Laser Fax
Feb 06, 2008 | Fax Machines
144 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: