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Carriage jam Replaced black/white & color ink cartridges. Screen reads "Carriage jam. Open door. Press enter." Do as asked, still will not continue into print mode. Makes noise trying to move into place. Received as a gift in either 1999 or 2000.

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  • 446 Answers

It could probably caused by many reasons

- clogged toner that was sitting there for a while
- wrong toner installation orientation
- wrong toner compatibility

removed the newly installed toner and clean the unit that goes with it with a vacuum cleaner, be careful not to spill the toner onto your carpet, pls make sure that the toner you installed sits comfortable without any resistance or any signs of abnormality,
if it does then this may not be the right one for this.

carriage jam is an indicator that it wasnt correctly installed nor replaced

Posted on Jul 14, 2008

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Kodak printer states printhead loose or missing, this error message came on when I replaced the introductory color cartridge, which occured 1 week after taking out of box.


To resolve this error:
  1. Open the printer access door.
    Disconnect the power cord
  2. Remove the color and black ink cartridges.
  3. Remove, then reinstall the printhead.
    • Unlatch the printhead:

      press the button in the upper-left corner of the carriage.

      5000series_printhead_removal.jpg
    • Lift the printhead out of the carriage.
    • Place the printhead in the carriage.
    • Press firmly against the target label on the printhead until it clicks into place.
  4. Install the color and black ink cartridges.
  5. Close the printer access door.
  6. Connect the power cord.
  7. Then follow the instructions on the LCD screen

Jan 23, 2011 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

How to change the ink cartridge



Checking the ink levels
  1. Open the HP Director .
  2. Click Settings , point to Print Settings , and then click Printer Toolbox .
  3. After the Printer Toolbox opens, click the Estimated Ink Level tab.
  4. For information on obtaining replacement cartridges, click Print Cartridge Ordering Information .
Replacing the print cartridges
  1. Make sure the HP all-in-one is on. WARNING: If the HP all-in-one is off when the print-carriage access door is lifted to access the print cartridges, the HP all-in-one will not release the cartridges for changing. Damage may occur to the HP all-in-one if the print cartridges are not docked safely on the right side when you try to remove them.
  2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. c00228292.jpg 1 - Print carriage access door 2 - Print carriage
  3. When the print carriage is idle and silent, press down on the end of each cartridge to snap it out of the carriage. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If replacing the black or photo cartridge, remove the print cartridge from the slot on the right. c00228293.jpg 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print
  4. Gently pull the print cartridge toward you, out of its slot.
  5. If removing the black print cartridge to install the photo or gray photo print cartridge, store the black print cartridge in the print cartridge protector.
  6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. c00228294.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape c00228295.jpg
  7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle on it. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon on it. c00228296.jpg
  8. Close the print-carriage access door. c00228297.jpg



Jan 21, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

How to load the ink cartridge



Replacing the print cartridges
  1. Make sure the HP all-in-one is on. WARNING: If the HP all-in-one is off when the print-carriage access door is lifted to access the print cartridges, the HP all-in-one will not release the cartridges for changing. Damage may occur to the HP all-in-one if the print cartridges are not docked safely on the right side when you try to remove them.
  2. Open the print-carriage access door by lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. c00228292.jpg 1 - Print carriage access door 2 - Print carriage
  3. When the print carriage is idle and silent, press down on the end of each cartridge to snap it out of the carriage. If replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If replacing the black or photo cartridge, remove the print cartridge from the slot on the right. c00228293.jpg 1 - Print cartridge slot for the tri-color print cartridge 2 - Print cartridge slot for the black and photo print
  4. Gently pull the print cartridge toward you, out of its slot.
  5. If removing the black print cartridge to install the photo or gray photo print cartridge, store the black print cartridge in the print cartridge protector.
  6. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. c00228294.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape c00228295.jpg
  7. Slide the new print cartridge forward into the empty slot. Push the print cartridge forward until it clicks into place. If the print cartridge you are installing has a white triangle on its label, slide the print cartridge into the slot on the left. The label for the slot is green with a solid white triangle on it. If the print cartridge you are installing has a white square or a white pentagon on its label, slide the print cartridge into the slot on the right. The label for the slot is black with a solid white square and a solid white pentagon on it. c00228296.jpg
  8. Close the print-carriage access door. c00228297.jpg

Jan 14, 2011 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Put new ink in printer. got the message "carriage jam" checked ink to see if correctly installed...it was. tried to use it again and same message appeared. Did as was instructed on Kodak...


Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 15, 2010 | Printers & Copiers

1 Answer

Printer carriage jam and then locks


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Dec 07, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Copier makes a noise when first turned on and then it tells me to open the door clear carriage jam and press enter. But that does not work. The printer has been sitting for a little...


Check the following steps for fixing Hp Carriage Jam Error :

Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.

Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.

Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.

Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed paper out.

Nov 29, 2010 | HP PSC 1600 InkJet Printer

1 Answer

False paper jam reading.keeps say to clear paperjam. called HP and they said its a common problem,too expensive to fix,buya new one from us for 300 bucks


Hi,

Check the following Steps for fix HP printer carriage Jam :

  • Open the print carriage access door. Check for any packing material that may be blocking the internal components. Check for an orange shipping lock that may still be in place on the left side. Pull the shipping lock out, if present, and discard.
  • Remove and reinstall the cartridges to make sure they are properly installed. Lift the front center of the print carriage access door to open it. Lift the door up until it locks into an open position. Press down on a print cartridge and allow it to spring back up. Lift the cartridge out of the printer. Do the same for the other cartridge. Slide the black cartridge into the slot on the left and the color cartridge into the slot on the right. Press down on each one to lock it into place. Lower the print carriage access door.
  • Check the print cartridges to make sure the protective tape has been removed from the ink nozzles. Remove the cartridges from the printer. Remove any tape or labels. Replace the cartridges into the printer.
  • Push in on the tab on the left side of the clean-out door on the back of the printer to open the door. Lift the door out of the printer. Check for any paper jams. Jammed paper can block the printer cartridge carriage from moving. Pull any jammed papaer out.


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Sep 14, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

My display window says open door. clear carriage jam, and press enter. what is a carriage jam?


A cartridge jam, could be that one of your ink cartridge is not in all the way and causing the carriage to get stuck trying to find "HP". You may try to remove the ink cartridges and close the door / cover and let the printer find home and reinstall the cartridges agian... Good Luck

Aug 17, 2009 | Printers & Copiers

1 Answer

Can not get by carriage jam message


I had an old HP printer and it would say the door was open or the cartridge jam. It turned out the cartridge was too far to the end of its belt cycle. It is weird, but I put a finger space width between the cartridge and the wall of the printer and then it read it correctly. Go figure. It would get off cycle whenever I replaced the ink cartridge.

Jun 04, 2008 | HP Photosmart 2610 All-In-One InkJet...

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