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Tried to open a document I saved while working in Word Pad. It tells me a dialog box is open and must close all. Don't know what dialog box they are asking me to close. Once I hit OK it tries to install a disc. It tells me I need the 25 digit # from the CD or Certificate of Authenticity. No longer have the CD or a Certificate of Authenticity. This also happens when I try to open attachments received in my e-mail that are other than jpg's.

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  • winnawee Jul 11, 2008

    Yes it happens when I try to open a Microsoft Word document. How do I fix this software problem?

  • winnawee Jul 11, 2008

    Ok, if I am only running a trial version of Windows XP what do I need to do to get my system upgraded to solve the application and software issues. I need to access my computer and these problems are not helping me get the job done!!

  • winnawee Jul 11, 2008

    Tells me I have a dialog box open & need to close all. Don't know what box they are talking about. Click OK and then it tries to install a CD which asks for 25 digit # on CD or Certificate of Authenticity. Don't have either. It says the above when I try to open a microsoft word document and if I try to open attachments in my e-mail that are other than jpgs. If there there is an application issue or software problem and I only seem to have the XP trial verson on my system; what do I need to do to fix this problem?

  • winnawee Jul 11, 2008

    That's my problem, I don't have a 25 digit code # or CD. What do I have to do now that my computer is 4 years old and I guess I'm still using the trial program? Where do I go to get the required information to install or upgrade?

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8 Answers

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You could get another trial version if you dont want to pay for the official version.or buy one off of ebay it's cheaper there.

Posted on Jul 11, 2008

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They ask the CD KEY or KEYGEN of the software,.

Posted on Jul 11, 2008

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Hi, you need to pay for the XP license key. That is certain. Mr Gates wants his money.


I suggest using OpenOffice for word processing and so on. It;0

regards
robotks free. Not sure if it runs under the trail environment, try it and see.

Posted on Jul 11, 2008

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May be you should register you version of microsoft office

Posted on Jul 11, 2008

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It sounds as if you have a software corruption. Download a free open source program like OPEN Office its an open source program like microsoft office here is the link http://www.openoffice.org/

now that will allow you to open the files, but now the problem is left with the other progrtam not working

one method you can try to resolve this by is downloading
TuneUp Utilities
http://www.tune-up.com/products/tuneup-utilities/
it has a trial avilable

run the registery scanner to fix and repair the corruption problems which more than likely is in your registery

Follow the above instructions and you will be set to go in no time..

Posted on Jul 11, 2008

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  • Rishi Roshan Ali Jul 11, 2008

    Hey OPEN OFFICE Is a free program like microsoft office and it supports most of the file formats



    Try the tune up utilities to correct any errors in your Registry that could have let to your soft loosing the key (ASSUMING IT WAS THE FULL VERSION)



    if you lost your original cd but still have your proof of purchase (or receipt)_ you can get anoter key by calling microsoft.. If you never owned Microsoft Office then you will need to buy one,, There are sites out there that gives you keygens and serials that will work with pirated copies but THat Will Be Stealing and we cannot tell you how to do it as it is wrong. but anyone using google can find them. I strongly suggest OPEN OFFICE as its free

  • Rishi Roshan Ali Jul 11, 2008

    It aint your windows that bad, its the Microsoft office, you need to purchase one or purchase a key for it, contact microsoft for the details in making your copy authentic. again Open OFFICE is Free and is just as good as Microsoft Office, Just download It

  • Rishi Roshan Ali Jul 11, 2008

    Open Office Supports Document created in Microsoft Office so You wont loose any information

  • Rishi Roshan Ali Jul 11, 2008

    BTW if your windows is a trila you can also get it activated by contacting microsoft, Call them they are really friendly.

  • Rishi Roshan Ali Jul 11, 2008

    Solutions Listed In point



    1.) Purchase a newy Lisence From Microsoft



    2.) Call Microsoft and produce your proof of purchase certificate in which they will give you a new Cd Key



    3.) Install TuneUp Utilities and Hope it Fixes The Problem



    4.) Download and use Open Office Which is Free and the Best Solution At The Moment



    5.) Google A Serial For The Product (ILLIGAL AND NET RECOMMENDED)



    I'd Suggest 4.

    Its Free and Supports Mostly All Office Document Extensions



    Its Supports Doc. Files And is Actually A lot Better than Microsoft Office

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HI,

You must be running a 60 days trial of the whole Office,which has finished now.So you will need to buy it.If you have a 25 digit code then please enter it.

Posted on Jul 11, 2008

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Hello

Guess u r running a trial version of office xp!!

Posted on Jul 11, 2008

  • Kanth raj
    Kanth raj Jul 11, 2008

    Click on the help menu in word document and click on register online. And register it paying the money!!!

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Does it also happen if you open a document using Microsoft Word? Because there's a possibility that there's a software or application on your PC that is causing this...

Hope that helps.....

Posted on Jul 11, 2008

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  • Mark Gil
    Mark Gil Jul 11, 2008

    You need to install a license Microsoft Office to solve that problem....



    Good luck.........

  • Mark Gil
    Mark Gil Jul 11, 2008

    You can call microsoft or go to microsoft web site and there you can buy a license operating system along with the Microsoft Office..



    Hope that helps...........

  • Mark Gil
    Mark Gil Jul 11, 2008

    The reason for that is because your trial version for the operating system is already finish and you need to buy the license operating system and office, to fix that better call microsoft or you can just buy a XP installation and do a clean install or just buy the license from microsoft....

  • Mark Gil
    Mark Gil Jul 11, 2008

    You just call contact microsoft and they can provide you the key that you need.,...

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