You will find a link to download the manual for your model on this page:
http://www.kaba-ilco.com/access_control/literature/literature_grid_mechanical_pushbutton_locks.aspx?id=13
Hover your mouse over "PDF" under the "TIPS" column and the two choices of "Changing the Code/Combination" or "How to Reset a Lost or Unknown Combination" will appear--move your mouse over the appropriate one and click to download the info.
These are PDF files, requiring Adobe Reader to open. There is a link on the same page to download Adobe reader, if the file will not display for you.
Good luck--and please provide feedback if this helps!
Customer service can be contacted from this link:
http://www.kaba-ilco.com/access_control/support_contacts/service_and_support.aspx
Tech Support from this link:
http://www.kaba-ilco.com/access_control/support_contacts/technical_support.aspx
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