First thing to check is that the battery terminals inside the camera are clean (use a qtip and alcohol, or a pencil eraser). Although a battery or power problem can cause this symptom, so can a lens issue. The following blog details the things you can try to fix it:
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
Since there are tiny gears that drive the lens, any bit of dust, dirt, or lint can affect the initialization of the lens, and cause it to retract.
If you spray out the lens with compressed air, and try the other fixes, take it into a camera repair shop and get an estimate. Sometimes, it's cheaper to just buy a new one, since the cost of repair can be high.
Good luck, and hope this helps.
95 views
Usually answered in minutes!
×