Question about Brother MFC 420CN All-In-One InkJet Printer

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USB Won't Connect...

Hello I'm having a problem connecting my printer I just rebooted my computer and tried to install the printer. I enter the disc and began installtion but when it gets to the usb part it keeps saying connect usb. But my usb cord is connected properly and it is brand new is there anyway my printer is not reconizing it or can i restart?



***PLEASE ANSWER TODAY I NEED TO PRINT A VERY IMPORTANT SHIPPING LABEL THANK YOU!!!!

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Upon installing, the printer must be disconnected first.. then connect it only when a prompt appears that you should connect it to the computer to continue installation.

Posted on Jul 10, 2008

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If you are scanning documents to edit or save as PDF file, you will need to install the OCR scan software on your computer. The Lexmark OCR scan software is available only on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center to request for one.
If scanning from your printer to your computer was working previously, then it could be just a slight communication problem. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected) > reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to scan again once the computer fully recognizes the USB connection (if USB connected). If printer is connected wireless, wait until the WiFi light on the printer turns on solid green before trying to scan a document.

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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.

If you're scanning documents for editing, make sure that the Lexmark OCR scan software is installed on your computer. The OCR scan software is only available on the installation disc that came with your printer (no downloadable version). If you have the disc, simply insert the disc into your computer hard drive and execute the file.

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printer wont scan to pc - Lexmark X5650 ALL-IN-ONE PRINTER

Dec 05, 2011 | Lexmark X5650 ALL-IN-ONE PRINTER

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Why won't my printer scan a document to my laptop?


Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

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Why isn't it scanning a document to my laptop


Make sure the Lexmark OCR scan software is installed on your laptop. The software is available only on the installation disc that came with your printer. If you still haven't installed the software on your computer and you don't have the installation disc, please contact Lexmark Technical Support Center to request for one.
If you were able to scan documents before using your Lexmark printer, it could be just a slight communication issue. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).

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Do i need software like ocr so that the lexmark x6650 scanner can work


If you are scanning documents for editing or saving them as PDF, you will need to install the OCR scan software. The Lexmark OCR scan software is available only on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center to request for one.
If your scanner was working before, it could be just a slight communication problem. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

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  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
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HP laserjet m1522nf- I can't install software on my desktop computer. I have had this printer for over a year. Yesterday, I plugged in USB cable from printer to my computer, as I have done many times in...


Do other devices work in the USB ports on the desktop? Do you use the same cable when you connect to the desktop and when you connect to the laptop or does the laptop connect to the printer via the network?

First try a different USB cable, unless other known working devices do not work. Try a different USB port. If you use a hub, try a direct connection.

I suspect you may be dealing with a port issue. Try going to the Device manager from the Control Panel and checking the status on the USB drivers. If you see a triangle with a yellow exclamation point or red x, try updating the drivers (right click on the driver). Then reboot the computer and check if this helps. Next try uninstalling the drivers and rebooting. Windows should reinstall the drivers.

Check your BIOS settings (depending on the computer press F1, F2, Esc, F10 repeatedly after turning on the computer - this may take a few tries) and make sure the ports are active. Also check in the screen saver advanced settings for a USB power saving setting.

You can try resetting the computer - unplug the accessories from the computer and remove the power cord from both the computer and the wall outlet. Press and hold the power button for 30 seconds. If you are willing to open your computer, try changing the CMOS battery (wait a minute after removing the old battery before inserting the new one). This battery is usually a lithium button battery (CR2032 is common).

I hope this helps.

Cindy Wells

Apr 12, 2011 | HP LaserJet M1522nf Multifunction Printer...

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Printer is offline


What type of printer are you having a problem with? Is it on and do you see any error messages on the printer? How is it connected to the computer? Do you have the driver installed? Some printers need to have the driver installed with a USB connection before moving to a network install. (For all-in-ones, the driver/software must be installed before you connect the data cable.)

If a wired connection, try new cables (fully seated) and different ports. If it is a USB connection, try a direct connection if the printer is connected to a USB hub or print server. Make sure that the cord is 6' or shorter. Check if other devices work. (I've seen a few computers loose their USB ports for no apparent reason. On desktops, try rebooting the computer and uninstalling the USB drivers and rebooting again. This is in the Device Manager for Windows machines. On a few laptops, sometimes removing the battery and the power adapter will reset the ports.)

For network connections, make sure that your network is up and that you aren't getting signal loss issues (for wireless networks). Try a wired connection to check for network loss. To check a network, I tend to check a few points with the ping command. For Windows, launch the Command prompt and ping the numerical IP location of your router. Then ping the IP location of the DNS server. Can you see the printer on your list of network places. (The format for ping is
ping 192.168.1.1 or ping www.google.com followed by enter. The returned message will be either the time for a small packet of data to go to the location and return or a connection timed out.)

If you are losing your network connection, reboot your router and broadband modem. (Try rebooting the router first.) Make sure your firewall is not blocking access to the printer.

I hope this helps. Please write back for more information with specifics for your printer.

Cindy Wells

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Problem with installation


First Disconnect your printer
Reboot the computer
Start the installation from CD
Connect the printer when you see the screen to connect the printer
Once you connect the printer correctly to the USB it will proceed with the installation

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