I have an Apple mac desktop and a macbook. Am with TPG and am unable to connect to the internet or access the modem interface. Have tried getting into the dignostic page 10.0.0.138 on Mozilla but it says that it cannot find anything, have had success previously with Mozilla. On the modem 1st light is on, Ethernet light is normally solid but flickers and 3rd light (DSL?) flashes 4 times then stops for about 4 seconds before starting the pattern again. Last two lights are not on. TPG said they have no internet issues and the fact that neither of my computers can access the modem internet leads me to believe that possibly the modem is screwed. any suggestions??
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when it comes to mac you got to check with the network settings.
If the modem you are using has a DHCP program enabled, then you will have to configure the network settings (configure ipv4) using dhcp
and renew the ip address, if not then you will have to create a manual connection(internet connect) in the same network settings and use your ISP provided user name and the password to connect.
When your internet is connected using internet connected the enet light will be off on the modem
type your ip adress into you web browser, this should take you to the configuration screen, there should be a tab that says security or something like that, select the type of security that you want, and it should assign you a wireless key automatically, hope this helps
First, you have to directly attach to the cable modem whichever computer the instal tech used to establish your account. Make sure that connection works. Then re-insert the router and clone the MAC address of the instal computer to the router. Then check your DHCP settings. Make sure it's set to get a new IP from your new provider. You may then have to then release your IP and resubscribe.
This may actually be an issue with your ISP. There is a good possiblity that your ISP has bound your connection to the MAC address of the network card on your computer. This is a common occurance which is why router manufacturers give you the option of having your router clone your computer's MAC address. Go into your router's management an perform the clone, sorry I cannot give you more details but I don't know the specific model of your Belkin router.
Without being there to carefully look through the networking setup, I will speculate about this.
A simple thing to check is to see if the computer that is not seeing the net is set to DHCP, and that it properly sees the router to start with. Go through the network setup and compare it to the working computer.
Do the command for ipconfig at the system prompt. Use the /all switch to see that the IP address of the modem is displayed. You can compare this to the working computer.
Sometimes a conflict with the firewall can cause such problems.
Another suggestion is to check to see if your modem or internet service has MAC address filtering applied. Some internet services apply MAC address filtering because they want to charge a fee for each additional computer that is on their internet service.
I got ur question, try following steps and i hope it may solve your problem soon and also reply back to me if it solves the problem:
1. Hard Reset the Modem(on back side of modem or underneath you will find the small hole that says reset you need to press and hold that button as soon power light on the modem flashes release the reset button)
2. Go to control panel then go to network connection> on leftside click on create a new connection>click on next>select the first option Connect to Internet>next>select second option set up my connection manually>next>select second option connect to broadband connection that requires user name and password>next> typpe your internet user id and password and confirm the password>next>click on Finish..
3. You will get a new window with your connection name just click on connect at the bottom of that window, you will get connected OR you ill get some error if you wre not be able to connect, note the error if you get that there.
4. open internet explorer then browse the internet if you are connected....
5. If You face any problem reply back to me here with your ip address,dns server,default gateway so we can try to put manuall address on your modem.
6.Other thing that you can try is cick on start>> go to Run box>> Type>netsh dump>> click on ok>> wait for 2 minutes th reboot your computer and try to connect through connection that you would create in network connection.........
Visit this link http://www.modemsupport.com.au/. On the left side under the heading Speedstream 4200 download and isntall both the drivers and firmware.
Once you've installed the firmware open iexplorer and goto http://192.168.254.254 . Type in an admin password and save settings. Type in your username and password ( provided by your isp ) press save again and then press connect. you should be in business.