An expert who has achieved level 3 by getting 1000 points
An expert that got 20 achievements.
An expert that got 10 achievements.
An expert that got 5 achievements.
Re: Will not make a copy
If it won't copy, it is unlikely to handle faxes either since those functions use the same scanner.
If your received faxes are coming out blank, then it is a problem with the ink system; if you can get faxes printed but not copy a document, the scanner may be at fault.
Have someone send you a fax to check this function (printing) and then try sending one back to check the scanner.
If either one fails, then hyou know where the problem lays.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.
If a document jam occurs during a transmission, the message "DOCUMENT JAM" is displayed. If this occurs, follow the procedure below. It is recommended that a duplicate from a copier, of the jammed document be used to reduce the chance of a jam when resending the document. See Chapter 3, "Loading Documents" for document specifications and recommendations which may help avoid paper jams. Note: The power can be left ON when clearing a paper jam. Typical Causes of Document Jams Recommended Procedure The document is fed at an angle. Adjust the Document Guides to the edges of the document. The document paper is too thin or too thick. Make a duplicate using a copier and use the copy as the sending document. Document has tape or pieces of paper taped to it. Remove the tape or make a duplicate using a copier and use the copy as the sending document. The Control Panel Cover is not fully closed. Close the Control Panel Cover fully. The document is stapled. Remove the staple(s), or make a duplicate using a copier and use the copy as the sending document. Basic Troubleshooting 1. Remove all documents from the Document Support. 2. Open the Control Panel Cover. 3. Remove the document jam. Remove any pieces of paper, paper clips, or staples that may have caused the jam. 4. Close the Control Panel Cover. 5. Verify the display has returned to the Standby Mode.
When you hear the fax signal press the start button on your machine. If this does not work attempt to just make a copy of a document without sending to test the document feeder - help the document by gently pushing the document into the machine when it should be feeding. If you can feel the machine trying to grab it but it doesn't have enough strentgh or it will feed with your help then the feed rollers are probably dirty and you may be able to open up the top cover and clean the rubber rollers with alcohol or degreaser. If the feed rollers do not even turn when trying to make a copy then you may have a motor, belt or clutch problem. If it copies well but will not send, then you will probably have a modem or fax lead problem. Try a new fax lead.
If you make copies of multiple documents at a time, the number of pages the fax can scan into memory varies depending on the scanning resolutions as follows:
* STANDARD and FINE result in the same resolution when making copies * If MEMORY FULL appears on the LCD when making copies, reduce the number of documents to be copied or reduce the amount of total copies.
Lift up the document tray.
Insert the top of the document, face up, into the ADF (1) until a beep is heard.
Adjust the document guide to the width of the document.
Press <Resolution> to select the resolution. You can select [STANDARD], [FINE] or [PHOTO].
Enter the number of copies (up to 99) using the numeric buttons. To make a correction to the number of copies, press <Clear> and re-enter the number.
Press <Start/Copy>. To stop copying anytime, press <Stop>. If the document does not eject, press <Start/Copy> for a few seconds, then the fax will feed out the document.
The new resolution will remain until it is changed.
i suspect you are correct in cleaning the unit.inkjets if not used often enough the ink will clog the print head. usually the easiest solution is to keep cleaning unit it works again. other wise to clean the print head manually requires the unit to be completely dissambled. it takes a long time to fix it this way. or if replacement costs are acceptable you can replace it. i would just give it a dozen or so more cleanings.