Question about Brother IntelliFAX 560 Plain Paper Fax

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Will not make a copy


The copy function does not work, I cannot copy a document.

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  • 5,568 Answers

If it won't copy, it is unlikely to handle faxes either since those functions use the same scanner. If your received faxes are coming out blank, then it is a problem with the ink system; if you can get faxes printed but not copy a document, the scanner may be at fault.
Have someone send you a fax to check this function (printing) and then try sending one back to check the scanner.
If either one fails, then hyou know where the problem lays.

Posted on Nov 13, 2008

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