Question about Sony Playstation 3 (PS3) Console

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I need to get the form to fill ot so that i can send my ps3 to get fixed i have all the info that sony needs but i dont know how to register this problem

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Call sony Customer Support and ask them to mail you the box that you ship it in. The form will be inside the box. Hope this helped.

Posted on Jul 12, 2008


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How come when i try to redeem my 50$ ps3 code its say do you want to add this to funds,and i say ok then it says error something

it sounds like that code you are entering is out of date, all you need to do is contact sony via the ps3 site and let them know whats going on, basically the problem is the code has to be used within a certain amount of time, but dont worry to much as long as the code has never been registered then they will just issue you with another code to use or they will even add the funds for you, so go to the ps3 site for your country and scroll down to find their contact details and send them an email and they will let you know how to add the funds

May 17, 2012 | Sony Playstation 3 (PS3) Console


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on Aug 25, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

A child put in a disc into my ps3 and dont know what button he mashed but now it will not read the discs.


Your PS3 needs to be repair. You can either send it to the Sony Repair Shop or you can repair it yourself very easily.

All you have to do is to get PS3 Complete Fix Manual from HERE. It is highly cost effective and works like magic! You can repair your PS3 console from the diagrams and easy instructions given in this manual. PS3 fix guide has all major problems and their solutions covered and lets you repair your gaming console within 1.5 hours! It is easy, fast track, and most of all CHEAPER! I hope it would be helpful for you :)

May 31, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

Sony play 3 wirerless controller brand new turn it on and just four lights blink?for about 3 minutes then shuts off

Hi there. To fix this you will need to register your new controller with your PS3.

Do the following:

Connect your New PS3 controller to the PS3 with the USB cable. Followed by the PS button on the new controller. This should send the driver to the PS3 so that it recognizes that you have a new controller.

Apr 15, 2011 | Sony Wireless Controller for PlayStation 3

1 Answer

The HDMI on my Playstation isnt working, and I need to contact them. What is the phone number for support?

hello I searched everywhere, I do not believe the have a customer support number available to public.

Instead, the make you fill out a service repair form.

New Ps3
here is a direct link to that form ..

form link:

Good Luck!

Apr 11, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 will not turn on or read any discs

You will need to send it back to Sony to have it repaired or replaced, You will have to fill out a repair info form on there support and services page at They will tell you where to bring it or send it if you need to, and the costs, and anything else you need to know. If your warranty is good, you should be able to get it fixed at no more then postage costs. Also, if you have a store warranty from where ever you bought it from, you should be able to replace it for free at the store you bought it from. As long as none of the labels on the back or bottom are missing or torn.

Mar 09, 2010 | Sony Playstation 3 (PS3) Console

3 Answers

Discs are not reading. everything else seems to work. Internet, pictures,music all work. games and dvds are not showing up at all.

There is no currently fix for this, sadly.

it is the latest update (3.01) thats been screwing peoples Blu-Ray drives badly.

theres only 3 things i can advise you to do.

1. call sony and send it to them so they can fix it (not free).
2. get a new lens and change it yourself.
3 hang in untill sony sends out something that gonna fix it.

and personally im choosing option 3, since its sony who screwed it up, and not me, and i dont feel like paying sony a fee for fixing my ps3 they broke.. but thats just my point of view.

(yes i got the same prob myself)

Oct 04, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

Need address to send broken PSP

You need to provide your location so that we can find near by service center to send your PSP.

Jan 30, 2009 | Sony PlayStation Portable (PSP) Console

4 Answers


i will be able to assits and fix the problem you have please contact me in live chat

Nov 01, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 console wont start game

You need to call Sony Customer Support, ask to mail in the PS3 for a Check Up Fix. They will send you a box with a form in it. Fill out the form, put it in the box, and put the PS3 with the Cables inside of the box. Within a week, they will send you a PS3 All set back. Make Sure you take out GTA4 and FiFa 08 Out of your PS3 when you mail it. Hope this helped.

Jul 10, 2008 | Sony Playstation 3 (PS3) Console

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