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Re: mic stopped working
Could be loose connection where the two wires connect to the circuit board. The mic looks like a small silver canister with two wires leading from it. Resolder if you are handy with electronics. Oherwise replace with a like mic from Radio Shack. Take the old one with you.
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We just had the same problem with our AT&T 2462 hand sets. They simultaneously stopped transmitting, and though we could hear the caller, no one could hear us on the other end of the line. We unplugged the base from the power source, took the batteries out of the hand sets, waited 20 seconds, then plugged everything back in and they worked just fine. Hope this helps.
If you are using the headset jack on the phone, a headset key needs to be programmed on the the phone. You can do this in program mode and make a line key a headset key. Otherwise you must connect it through the handset. ldtsnj.com
There is an inexpensive built in mic where you speak into the handset. Ifit is not clogged with any debris, the mic needs to be removed with a soldering iron and replaced with a like one from Radio Shack.
Sure you can do it. as long as the headset has a plug for the handset your fine. Plug it in and you will have to pick up and hang up the handset as needed. The headset key eliminates you having to pick up and hang up the handset to answer with the headset.
It requires a headset key to be programmed in Memory Block 4-12 as a type of Feature Access Key in order for the jack underneath the phone to work. Then you just press the button to speak via the headset.
It worked well for me too! Thanks Fixya.com!! I was told I had to buy a new phone because the microphone went back. Took the receiver apart (4 screws in back of handset and 2 that held the board in place), cleaned mic with alcohol and a q-tip, and removed the rubber piece that kept the mic clean (inside of the housing), and presto, it worked just fine. The ribbon cable came loose upon opening up inside of phone, but I stuck it back inside the top of base and I was ready to go.