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Whirlpool Gold Microwave turntable will not function

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  • Whirlpool Master
  • 8,820 Answers

Does yours have a feature which allows you to turn off the turntable with the control panel?

If not, you can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 12, 2008

5 Suggested Answers

MicrowaveSvc
  • 8820 Answers

SOURCE: Whirlpool Gold Microwave Model GH7155XHS

This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

Please feel free to contact me directly if you need more help.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
prototech@usa.net
http://www.microwavedisplay.com

Posted on May 09, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: Whirlpool Gold Microwave Mod#GH7155XHS-1

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on Jul 12, 2008

MicrowaveSvc
  • 8820 Answers

SOURCE: WHIRLPOOL Gold - GH7155XHS-1

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 19, 2008

  • 33 Answers

SOURCE: microwave wont start

go to repair clinic .com or similar site.Will need make model # serial#

Posted on Jan 07, 2009

  • 949 Answers

SOURCE: whirlpool gold microwave gt4175sps - problem: will

Hi,

It sounds like there may be a diode or relay on the control that has failed. This could cause both symptoms you are explaining here. In either case the control board/keymembrane would need replaced. The cost of these would be about $173.00 for parts. Unfortunatly this repair would most likely cost more than the value of the product. Sorry for the bad news.

Posted on Apr 18, 2010

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Whirlpool microwave mod: wmh76718as0 no power to the turntable. Motor is good, fuse ok, all other functions ok. Bad control board?


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Hi,

It sounds like there may be a diode or relay on the control that has failed. This could cause both symptoms you are explaining here. In either case the control board/keymembrane would need replaced. The cost of these would be about $173.00 for parts. Unfortunatly this repair would most likely cost more than the value of the product. Sorry for the bad news.

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My gold star microwave worked lastnight. Went to


The outside bottom of your microwave usually has a belt hidden underneath a small cover directly under the turntable. This belt sometimes falls off or breaks, and sometimes the motor that turns the belt fails. Most time the motor can be found if you remove the main top cover of the microwave, about 10 screws.
Parts can be easily found at your local appliance parts store.

Best of luck.

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first check the roller under the turntable is correctly seated if so pull the drive coupling out from inside the oven and check for damage. If all of the above are OK you will need a replacenet turntable motor

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Remove power to unit, wait 3 min. Plug unit back again try using touch control, If it still not working replace controller assembly, touch pad and board.

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Microwave wont start


go to repair clinic .com or similar site.Will need make model # serial#

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WHIRLPOOL Gold - GH7155XHS-1


You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven. You may have to cut the cover off with snips, then use a screw when reassembling it.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Jul 14, 2008 | Microwave Ovens

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