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My laptop wont install my webcam - Logitech Webcam

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  • mlsread Jul 24, 2008

    I bought a phillips very simple webcam. I went to the phillips sight and downloaded and update and I have no problems with it.



    On my 2nd notebook, the exact same notebook as the first, I keep getting an error in my device manager for this webcam. I have tried reinstalling etc. I also tried checking out Windows XP undates but got errors there too and couldnt update.Any ideas?



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  • 304 Answers

You have to install the software for the cam before you plug it in. Go to the cams manufacturers website and under support or downloads select the right software for your model and operating system. Download and install the software and it will work.Hope this helps...
George

Posted on Jul 15, 2008

  • George Kohler
    George Kohler Jul 23, 2008

    http://www.logitech.com/index.cfm/suppor...

    Here is the link, just enter the make and model and operating system that you are using then download and install

    the new drivers. This should be more helpful.



    Please log in and rate this comment fixya if it helped you resolve your problem. If it did not send me an E-mail with

    your phone number to geokohler@gmail.com And I will help you fix your problem. Do not rate the problem until We

    have it fixed.

    Thank you,

    George

    Ps. This is totally free or charge to you. I even pay for the call.

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Posted on Jan 02, 2017

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Webcam wont load


Hi,

If the two (cam + laptop) have not worked together before, it might be due to drivers problems. Most drivers are very OS specific. In some instances Vista has been known to have USB and/or compatibility issues. On the otherhand XP sometimes requires that you uninstall the old drivers, reboot before (re)installing new drivers, reboot before installing the hardware and allow autodetect and auto install.

If the two (cam + laptop) have worked together before and now doesn't, it might be due to hardware problems such as the cord, the cam itself or the USB port of the laptop. If your other USB devices works, then USB port(s) can be ruled out. You can verify that the camera works buy installing it in another PC.

You can verify OS compatibility of your camera as well as updated drivers at the Logitech website. Additionally, you can check for Microsoft updates/patches and fixes like this USB patch for Vista.

Should you need additional information, pls post back with your cam's brand/model, your laptop's brand/model and your OS version.

Hope this be of help. Good luck and kind regards.

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