Question about Gateway 700 XL (700XLDFM) PC Desktop

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I have a gateway 700XL

When I turn the machine on it makes a clicking noise (I know)
then it gives me pex-e61 error
then goes to another screen and says hd not detected

(is it toast)?

Posted by on

  • Reelin19 Jul 10, 2008

    is there anyway to recover the data (no i did not back it up) there were no problems prior to this

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  • 37 Answers

Yes, the hard drive is.

Posted on Jul 10, 2008

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What can i do to get to the recovery screen on my gateway desktop, its model is SX2110G-UW24?


I pulled this from the Gateway manual for your machine. It is a generic guide. If this doesn't work, you may not have a recovery partition on your hard drive and should have made recovery disks when originally getting the unit. Good Luck!

From the Gateway Manual......

Recovering from the hard drive during startup:
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I have a gateway w/ vista home premium. After i hit the power button to turn it on, the machine goes thru the regular process of booting and before it gets to the login screen a black screen apears. At...


You can try to press F8 after you first turn on the machine, you want to keep tapping it but not super fast or you can make a keyboard error. Just until a screen appears that will give you the option to boot in Safe Mode.

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If none of these options work you will just need a Vista Disc. If you use this it will not detroy your data unless you delete the partition.

But you will lose your programs, or at least have to reinstall them.

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Cant get past error even tryed to repair windows or how can i install reinstall


Try booting into safe mode by pressing F8 when boot up starts. Choose safe mode. When it's booted up, right click on "my Computer" and choose properties. Click on advanced and choose the advanced tab. Go to performance and change the settings of Virtual Memory to what Windows Recommends.Restart.

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Gateway desktop 700xl computer stops at the logo screen and stops


I presume that your logo screen reads 'windows xp'. If so, there might be a problem with one of your startup drivers. Try to boot the computer in safe mode and uninstall any recently installed hardware or software and try to boot it up. It may be a virus also. So update your antivirus and run a complete scan. To boot in safe mode, hold F8 key when you're switching on your computer. you should see a screen which would give you the boot up options. Select "Safe mode with networking". This option lets you browse the internet from safe mode in case you need to.

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your hard disk/drives may not be set to shut down
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My gateway 700 xl doesnt boot


Unplug the power from you 700xl and from you monitor. Try removing the cmos battery and reinstalling it. Then, plug everything back in and try restarting. If it continues to give you the yellow light, you may need to replace the CMOS battery, especially if it is more than two years old.

Another thing to consider is if your power supply is underpowered for the number of external devices you have plugged into it (i.e., cd, dvd, external hard drives, printers, pci cards, etc). Gateway installed very low powered power supplies in their 700xl desktop computers. Usually only around 250 watts maximum.

If you are replacing the power supply with another 250 watt maximum power supply, and you have a lot of external devices plugged in, you may need at least a 350 watt power supply....if your CMOS battery is not the problem.

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That would be a problem for e-machine. The beeps are codes.
I will try to help, but it is hard to diagnose without looking at it.
You can try several things. Open it up and make sure that everything is seated inside. Make sure the memory is pushed in all the way. Memory will beep like that when it is bad or not in.
Make sure everything is plugged up and the keyboard is not getting a key stuck.
Better yet...... If you just bought it...Pack it up and take it back to the store. You should not have to work on a new computer. The bad thing is that some stores only have a 30 day return policy. You mentioned that you have the same problem. Is this your second computer with this problem?

If you want more help you will have to give us the model number. That is a BIOS code and without knowing what BIOS is in it, it is hard to know the answer.
Don't give me a bad rating for trying to help, because this is hard to diagnose. You might want to call E-machine, because that should be under warranty and if you break something the warranty is gone. Hang on...E-machine was bought out by Gateway wasn't it? The last time I ordered a disk for an E-machine, the disk came from Gateway. In my research I found the following information.

E-MACHINE has a support site
Click her for support.

Click on the link below to read about Gateway buying E-machine in 2004.
Gateway paid $30 million in cash and 50 million shares of Gateway stock to buy eMachines.

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