Question about Sony Handycam DCR-HC42 Mini DV Digital Camcorder

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SONY camcorder DCR-HC42 color stripes

My SONY dcr-hc42 is probably malfunctioning. When I turn it on, I see these thin vertical color stripes all over the screen. Therefore, obviously, I cannot shoot any. I tried "reset" several times but it won't work. I called SONY and they said I'll have to pay more than $200 to fix it!
Can somebody please help?


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  • Morgantown Jul 10, 2008


    Thanks for your comment. The viewfinder shows the same problem. Could this be a software problem?



  • Anonymous Dec 07, 2008

    I started to get the strips. It will play for few minutes ok, thenstrips start coming up and then the screens blanks out. I wired it tothe PC and the same problem shows up on the PC. So, its not a problemwith the LCD. It could either be a unclean video head, or other majorvideo processing problem. I tried few head cleaning tapes, but, theydont load well and clean.



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Try with the side display closed. Does the viewfinder show the pix OK? If so, then the problem is isolated to the LCD display. There is a small ribbon cable between the camera body and the LCD that sometimes gets a small crack in it. Replacing the cable usually fixes the problem.


Posted on Jul 10, 2008

  • ABRsvcs Jul 10, 2008

    If both show the same thing, then the video being sent to the displays is incorrect. This could be a problem with the video processing board or even the CCD. Any repair attempt by a servicer other than Sony will probably cost you $150, just for labor. The $200 from Sony should be a fixed "repair cost" that includes parts. This means that for the $200, you will get back a completely repaired unit. That is the most cost effective way to resolve this. Any other option once parts are included will exceed the $200. easily.

    Sorry about the sorta bad news.




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