Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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Neptune draining problem

My washer is not draining out the water after a cycle

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  • larry147 Jul 18, 2008

    My neptune not draining. Line is free/clear. Replaced drain pump thinking original was burned out, but still not draining. New pump motor is running but still no drain.



    Please suggest solution.

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  • Maytag Master
  • 19,396 Answers

If the machine does not drain start checking the drain hose.

If the drain lines are not clogged, then you will need to access to the drain pump, and clean it , or replace it if it is not working.

Machine not draining can also be caused by a defective timer control, but this is rather unfrequent. If you already replaced pump, and lines are cleared, check that there is no water return from house drain pipes, and that wirings are OK.
Once you exclude all the rest, then you have the control board fault.

See also : It won't drain

This seller also have replacements and delivers worldwide.

Posted on Jan 06, 2009

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1 Answer

You can hear water behind the drum when you spin


I don't believe you have a problem with your washer. It is NORMAL to have residual water in the drain lines and drain pump following a wash cycle. You will be able to hear the water sloshing around if you move the drum or drain lines. This is the lowest point of the drain cycle and gravity will ALWAYS cause some water to be there. As long as the water is not visible in the spin basket inside the drum, and the washer is properly draining during the wash and rinse cycles, you have nothing to worry about.

If you have any questions, please post back and let me know. I hope this is helpful to you.

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It is normal to have residual water in the drain lines and drain pump following a wash cycle. This is the low point of the drain cycle and gravity will ALWAYS cause some water to be there. As long as the water is not visible in the spin basket, and the washer is properly draining during the wash and rinse cycles, you have nothing to worry about.

If you have any questions, please post back and let me know. I hope this is helpful to you.

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Front loading Maytag Neptune doesnt drain all water


the washer has a low level of water in it at all times. it will never completely drain out unless you pump it. this is one of the reasons there is such a smell with these washers, i use vinegar in rinse cycle and i use bleach once sometimes twice a month to keep mold and mildew smell away.

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1 Answer

Neptune washer won't drain


pump ,could be blocked or could have failed.i have same model and have had to replace it.to be sure get volt meter stick meter probes into pump wires turn washer to pump out[around spin area]if voltage but no drain yes need punp or clean out.u can get to it from the back.God bless,tom

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